Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

The included thermometer gives you a lot of confidence that the treatment is effective. Being able to make sure that heat made it everywhere was a big help.

Bob in Calgary, Alberta

When my tenants told me about the bed bugs they found in my rented condo I researched the internet and found the website of You Kill Bed Bugs. I contacted them and they explained how to get rid of bed bugs and how to put two-sided carpet tape around the perimeter to see if any were coming into the condo from adjoining units. I was able to use the heater and fan to heat the condo rooms to 55C which would kill the bugs and the eggs at the same time. This is much easier than using a chemical spray which could be harmful to persons residing in the rooms. The chemical treatment requires further spraying after the first treatment to be sure all the bugs hatched from eggs previously laid have be killed. It has been four days since I used the heat kit. To date we have not seen any bugs.

M.D. in Edmonton, Alberta

Thanks Steve. The process was easy and the service great. I was happy to avoid the use of chemicals. Lots of information was provided and all of my questions answered. I would definitely recommend this service to anybody.

Stacey in Calgary, Alberta

The Extherminate system was very simple to use and move. Heat gun makes keeping an eye on the process exceedingly easy. No damage whatsoever was done to my furniture or electronics. My only loss was one paperback gave up its pages. An easily acceptable loss. I would definitely urge you to this service if you’re at all unsure.

Sean M in Calgary, Alberta

I was horrified when I discovered we had bed bugs but then I talked with Steve from You Kill Bedbugs and he reassured me their treatment would work and they were discreet! He was helpful and we are now bed bug free. I am so relieved and thankful.

D.S. in Calgary, Alberta

We like the heat treatment. I think bed bug is gone now. it is safe equipment. We like it. Thank you

Anonymous in Calgary, Alberta

Hello. We scoured the Net for all kinds of options and found yours to be the best priced option with great reviews. Additionally, the machine was easy to set up and use. The pre-operating video and preps were very thorough and detailed. Nobody wants to spend $500/=, but if it got rid of the problem, then it was worth every cent! Nobody, should go through this problem...but life happens. Importantly, your product worked and your customer service was excellent! Thanks Steve and Company!!

PS. Don't take this personally, but we hope NEVER to need your services again....lol

First of all I would like to say thank you to Steve he was very helpful very educating and if you're up to the task it's not very difficult and you get to save money, so far so good as long as you follow instructions.
It's as easy as 123 and they're dead so thank you I would definitely recommend you guys.
Once again thank you Luis

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

Steve was very helpful, knowledgeable, and professional. We are very happy with our experience with You Kill Bedbugs Ltd. We rented the heat kit for 1 week and did the treatment ourselves, and it was successful. We can sleep peacefully knowing that all stages of the bed bugs were killed by the heat. I will recommend this company to everyone that has the misfortune of having bed bugs.

Danielle W in Calgary, Alberta

We had an infestation of bed bugs in our apartment blocks and used Extherminate Safe Heat Kits in our building. Using the heating units we were able to bring the suite temperatures up to 130 degrees Fahrenheit in a couple of hours and the heaters are setup to kick off automatically at 130 degrees so you just set them up and let them go. We heated the apartments at the temperature for 3 hours, as we didn’t want to have to come back and do this again. The units heated the rooms as well as the walls to temperature. Thanks for the help in showing us how easy it is find and kill the little buggers.

Ty Oler, Palm Springs Investments in Lethbridge, Alberta

Just submitting a testimony for our recent heat treatment for bed bugs. We had a problem at our previous apartment which unfortunately moved into our new apartment with us. We had You Kill Bedbugs come in right away to handle the problem. they were quick to set up, through with instruction, and the treatment was easy to handle once the technician left. We have been bedbug free for a week now thanks to this heat treatment. Highly recommended! Thanks very much

Anonymous in Edmonton, Alberta

Hello Steve,

Thank you very much for The DIY SAFEHEAT KIT. I'm very sensitive to any chemicals and the SAFEHEATER really worked well. There was a big learning curve and rechecking that we had followed the protocol completely. However, we believe we are completely free of all bed bugs now.

We bought mattress covers for mattress and box spring. We invested in the INTERCEPTERS to catch the bugs if any are left. We even had a DETECTOR DOG UNIT come and check and we have no bugs. These things have brought us further peace of mind.

Thanks again,
Barry

Many thanks, We will recommend Steve with You Kill Bedbugs to whomever we know to have a nightmare problem as we did. Thanks a Bill!

Anonymous in Calgary, Alberta

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

The service was easy to use and set up. Once in place didn’t have to constantly check to see if it was working. I would recommend to anyone with a bedbugs problem

Anonymous in Calgary, Alberta

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

After finding bite marks of what we thought were from bed bugs, we contacted You Kill Bed Bugs inquiring about their services. They responded promptly answering all of our questions as well as providing insight into where the bugs may have come from and where in the house they were potentially living. They put us in contact with a bed bug sniffing dog to ensure bed bugs actually were in the home as to not treat unnecessarily. When bed bugs were discovered they were able to provide their services within the week. Documentation around the heat treatment was provided including preparation of the home. they arrived in the morning and worked around our schedule. We appreciated that Steve and Shaun were very discrete and didn’t arrive in a van with giant bed bugs on the side of it. They thoroughly inspected to ensure that we did not miss anything that would be damaged by the heat treatment. The heat treatment worked well and our bed bug concerns are now gone. We are no longer being bitten in the night. Follow up phone calls were made right after the treatment as well as a month later. We always felt well informed regarding what they were doing to and in our home. Thanks for the great service.

G and E in Edmonton

We used You Kill Bed Bugs portable heaters. They were easy and straight forward to use. The management was courteous and returned calls promptly. We had an issue with the stove connection blowing the breaker and they made a suggestion to rectify the problem. I would recommend them for environmental solutions.

Anonymous in Edmonton, Alberta

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta
Thank you, thank you, thank you.  They are gone. The machine was easy to use.  Easy to move and did the trick
I did forget to move a small ikea table and had to use some glue and the candle forgotten in a corner is a melted misshapen blob.
I am so grateful you let me keep it for a couple of days longer. My husband moving from his bed to every other bed in the house made more work.
And I’m pretty sure I will never find everything I moved, again.
Thanks again

Very pleased with the service and professionalism provided. It proved very effective and helpful in taking care of my bed bug bug infestation. Would recommend to others without hesitation.

Steve & Lisa L in Calgary, Alberta

This is in reference to the rental of your heater for the infestation of bed bugs at my parents apartment in Medicine Hat. We really appreciated your knowledge and willingness to help us. The heater was turned on Saturday noon and was not turned off until the following Saturday. Once the heat stabilized and reached the 50 degrees it did not quit once and kept the heat at that steady degrees. It was a God send for us and our parents and we felt reassured it really did the job you said it would do. Thank you for your services and full Kindness.

Roger & Noella L in Medicine Hat, Alberta

You Kill Bed Bugs have been a life saver. We moved into a place that was infested with bed bugs. I called them and they responded to me in less than an hour. They brought over the heater and fan and we got started right away. Thank you!

Kari & Gary in Edmonton, Alberta

You Kill Bedbugs were great to work with. They answered all our questions, delivered and picked up the equipment on time. Steve even answered his cell phone on the weekend. Our place got very hot and free of bed bugs. I would use them again if we ever run into this problem again.

Lori Prokop in Calgary, Alberta

These guys, You Kill Bedbugs, are hands down the best service available for killing bed bugs in Calgary. Their machines are very easy to use, and very light to move. The guy Steve is very friendly and explained us everything. I will recommend everyone to call you kill bed bugs if you have bedbugs problem as they are the best. Thanks a lot for your help!

Hasan in Calgary, Alberta

I was pleased that You Kill bed bugs responded very quickly after my call to them. They were professional and knowledgeable about their job. Also they were friendly towards us and respectful of our home.

Michelle in Edmonton, Alberta

The exterminators brought in two devices that killed the bed bugs that were extremely bad in the 2 rooms. It was successful! Thank You

Heather W. in Edmonton, Alberta

Happy new year Shaun. I just want to thank you again. I am doing my saturday cleaning and am reminded that ever since I have put up the carpet tape, i have not seen no signs of bed bugs. I am so relieved and so grateful for your advice. I got your name through the BBB and you deserve your high ranking. Thank you so much and I will be sure to recommend you any time I hear of anyone that needs an exterminator.

Susan in Edmonton, Alberta

You Kill Bedbugs saved us! They were efficient, knowledgeable, and fast! We needed immediate action for our problem and were so relieved once the heaters started. All the advise with the carpet tape was so helpful and it was easy and chemical free. Than you so much.

Katie in Calgary, Alberta

We were very impressed with the service provided by Steve from You Kill Bedbugs. Steve was very generous with his time and knowledge to make sure we had everything we needed to be successful. He was always courteous, patient and professional in his responses to our questions. Finally, Steve was very flexible and understanding by working within our schedule to pick up and drop off the equipment. We would certainly recommend Steve and his company to both family and friends

Sincerely Mike B in Airdrie, Alberta

I am writing to testify that You Kill bed bugs had helped us a lot in eliminating bed bugs in our home. Before, we had so many bed bug bits, we thought it was an allergy until we went to a family doctor and confirmed to us that is was bed bug bites. We can’t sleep all night and we move from different areas of the house to sleep and get there is a lot of itchy bites in the morning. Until we learned about You Kill bedbugs they were so helpful teaching us where bed bugs come form. After the treatment in our home, we feel so relaxed everyday, very happy, joyful and always looking forward to sleep at night because nothing bother us anymore. We strongly recommend You Kill Bedbugs.

Sincerely Ahaliza R in Calgary, Alberta

The heat method is more friendly than chemical use.

Caroline D in Edmonton, Alberta

This Company is awesome. Steve was very helpful, and getting the equipment was easy. The treatment worked so far and wasn't hard to do. I would recommend this company(You Kill Bedbugs Ltd.) any day.

Anonymous in Sundre, Alberta

Bed bugs have been identified as a big concern in Calgary. We had suffered for a few months before using the services of You Kill Bedbugs. I was not aware of the different options and services. I like the service because the use of chemicals and pesticides are not a necessity. The use of their heat equipment was simple and very safe for the house environment. I will definitely recommend this service for the company. Thank you again for the effective result on the elimination of the bed bugs.

Karla in Calgary, Alberta

Hi Steve, thanks for your great help! Since september three of my tenants had been seriously subjecting to bed bugs. I sprayed chemicals, which are advertised to be effective to kill bed bugs, in the whole rooms, but it seems not so effective as advertised. I had to ask a professional company for help. I looked for it on the internet and found the website www.youkillbedbugs.com We called Steve and he explained how the heating process treatment can eliminate the bed bugs patiently. He is pretty nice. Steve delivered the heating instrument here on Sept 26, then I heated all the rooms in the house above 50 degree C. the heating treatment seems very effective, at least there is no new bite since sept 26. I hope the bed bugs at all stages (especially the eggs) have all been killed. The heating treatment is pretty simple, easy to operate, and Eco-friendly. If somebody else is subjected to bed bugs in the future, I would not hesitate to recommend Steve’s company to him/her. Thanks again Steve. Have a good day. I hope I do not have to see you again in the future 🙂

Ye C in Calgary, Alberta

A small note does not reflect how much we appreciate your service. To highlight a few things that we absolutely love is 1: Discretion and arriving in an unmarked vehicle. No advertising helps to maintain myself in the community 2: Time, Thank you for arriving on a Sunday 3: Flexability and understanding are some additional strenghts of yours

Anonymous in Airdrie, Alberta

Thank You! This Is a brilliant design! Fingers crossed that it got every last egg.

Cheers, Kelly

We had a bed bug problem for several months before we realized what it was. We didn’t want to do a chemical treatment as I was 8 months pregnant, so we found a company that used natural cedar soap. After three unsuccessful treatments we looked into other options and came across You Kill Bed Bugs. The owner is helpful and knowledgeable. He was able to drop off the equipment to us within 2 days of calling him. He set everything up and made sure we knew how to operate it. Here’s to hoping we’re bed bug-free forever! We would recommend this service to anyone.

C.D. in Calgary, Alberta

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

Really liked a no-chemical solution. It seemed to have worked. No bugs!!
The best solution to an ugly problem.

Hi Steve…Thank you for your services and help. I found that you helped to make sure that all set up was done correctly so that none of my personal items were ruined and the process seemed to have worked seamlessly. I would recommend you in the future.

Stacia Z in Calgary, Alberta

I used You Kill bed bugs in December 2012. the service delivery guy was quite close to the time arranged and the equipment did not take too long to set up. Prepping your house or apartment can be time consuming though, so please keep that in mind when scheduling the delivery of the equipment. Treating the bedroom was a breeze as I could just shut the door and check the temperature sporadically. The living room, however, was a different story as I have an open concept apartment and I couldn’t get the temperature to heat up enough. I decided to jack up the heat in the apartment and that got the temperature above 47 degrees Celsius. I am not 100% convinced my problem has been solved but I am praying heat treating has worked. Best of luck!

Melissa in Edmonton, Alberta

I wanted to thank You Kill Bedbugs for being very professional and knowledgeable in helping us with the bug problem. I would recommend him to anyone. Thanks Steve!

Ross C in Calgary, Alberta

We found You Kill bedbugs on the internet and found it the most reasonable price of all the bed bug exterminators that we looked into. They also have the best guarantee of six months instead of the standard two months. The machine was easy to use and transport in our van. There was one day, 4 days into the treatment, where it stopped working. Steve was able to walk me through trouble shooting options until it worked again and even gave me a couple extra days for the time lost while it was down. He was very professional and responded quickly to my concerns. We have not seen any bed bugs since the treatment. All my research pointed to the fact that heat is the most effective bed bug killing option and safest for our children’s and our own health. I am so grateful to be able to sleep peacefully again…something I have not done since we found these bugs! Thank you so much for your help to rid our house of these pests!

Jenni I in Calgary, Alberta

Steve was very professional, knowledgeable, accommodating, and pleasant to work with. Set up of their heat system was a snap and did the job! I would recommend We Kill Bed bugs.

Tyson in Calgary, Alberta

Just a short note to thank you for your prompt attention to my bedbug problem, I really appreciated learning more about getting rid of bedbugs and seeing how heat can contribute to that. I worked with your equipment, after you diligently explained and went through each step with me, I heated each room to the required temperature and time needed. I worked at my own pace and within a week my place was cleaned. Again than you for your advice and assistance in dealing with this problem. I found your price to be reasonable and would recommend you as the person to call when dealing with bedbugs. Thanks again.

Sharon in Calgary, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

As bed bugs are a growing concern here in Calgary, I feel reassured that You Kill bedbugs equipment is easy to use and effective in the use of killing bed bugs. After 24 hours of using the heating system in one room I had immediately found dead dried out bed bugs!! I would recommend the services of You Kill Bedbugs Ltd to anyone in the future with a bed bug problem. Thanks for everything!!

Anonymous in Calgary, Alberta