Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

We used You Kill Bed Bugs portable heaters. They were easy and straight forward to use. The management was courteous and returned calls promptly. We had an issue with the stove connection blowing the breaker and they made a suggestion to rectify the problem. I would recommend them for environmental solutions.

Anonymous in Edmonton, Alberta

We were very impressed with the simplicity of the equipment and how easy it is to use it all by ourselves. As regards to the total effectiveness of the whole system, only time will tell. Steve is a great guy who gladly answered all of our questions. Thanks a lot!

Peter Kaul in Calgary, Alberta

I was horrified when I discovered we had bed bugs but then I talked with Steve from You Kill Bedbugs and he reassured me their treatment would work and they were discreet! He was helpful and we are now bed bug free. I am so relieved and thankful.

D.S. in Calgary, Alberta

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

Steve was very helpful, knowledgeable, and professional. We are very happy with our experience with You Kill Bedbugs Ltd. We rented the heat kit for 1 week and did the treatment ourselves, and it was successful. We can sleep peacefully knowing that all stages of the bed bugs were killed by the heat. I will recommend this company to everyone that has the misfortune of having bed bugs.

Danielle W in Calgary, Alberta

You Kill Bed bugs…Steve was very helpful with his knowledge of how to remove the pests in our home. Thanks to your method we were able to remove what we think were the worst things that ever happened to mankind. All the thanks!

Luke B in Calgary, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

Very pleased with the service and professionalism provided. It proved very effective and helpful in taking care of my bed bug bug infestation. Would recommend to others without hesitation.

Steve & Lisa L in Calgary, Alberta

You Kill Bedbugs Ltd… Steve, My partner and I were very impressed at the level of professionalism and patience this companies employees had when the treatment was not successful after the first week we were told to keep the equipment for an additional week, no questions asked. Any time I had a concern Steve made himself available to answer my questions and this is why I would recommend these services to anyone dealing with a similar situation. Thank you for your understanding and providing and alternative to harsh chemical treatments.

Sincerely Jullaina S in Calgary, Alberta

This is in reference to the rental of your heater for the infestation of bed bugs at my parents apartment in Medicine Hat. We really appreciated your knowledge and willingness to help us. The heater was turned on Saturday noon and was not turned off until the following Saturday. Once the heat stabilized and reached the 50 degrees it did not quit once and kept the heat at that steady degrees. It was a God send for us and our parents and we felt reassured it really did the job you said it would do. Thank you for your services and full Kindness.

Roger & Noella L in Medicine Hat, Alberta

Steve, we appreciate your help in this trying situation. Now I can sit on my couch without being attacked by a bed bug.

Anonymous in Calgary, Alberta

The service I got from Steve was really appreciated. He was thorough and explained everything really well. There’s no more bed bugs.

Sierra in Calgary, Alberta

I would have liked a little more time with the technician to better understand the process. We didn’t realize what the power requirements were. Our stove and dryer are both gas so we didn’t have the right outlets. It took several hours to find a combination of outlets that didn’t blow the breakers. We did get it worked out eventually with a call to the technician, but it was a frustrating start. I can see how this system would be very manageable for an aprtment or a small bungalow, but in our 1600 sqft two story it was difficult. That being said if it worked I will be thrilled. And it did!

Paul D in Edmonton, Alberta

The Extherminate system was very simple to use and move. Heat gun makes keeping an eye on the process exceedingly easy. No damage whatsoever was done to my furniture or electronics. My only loss was one paperback gave up its pages. An easily acceptable loss. I would definitely urge you to this service if you’re at all unsure.

Sean M in Calgary, Alberta
We first called the exterminator.  It was more expensive not at all effective. Not to mention the turmoil it created.
With You kill, it was easy and effective. We did bring the machine back once because they appeared to find refuge in an old couch. We threw it away.
At this point we are still watching for them and probably always will. It was a horrendous experience having bed bugs.
My only suggestion is to give out a broucher with the machine giving info and tips for dealing with the bugs.
When you have bed bugs, it is comforting to get a little advice.

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

This letter is to be used as a recommendation for the company You Kill Bedbugs Ltd. This was our first and hopeful last experience with bed bugs. You kill bed bugs and Steve were both professional and reassuring. From the moment of our call, their main concern was how best to rid our home of these pests and also what would give us the best peace of mind. All of the options were clearly explained and any questions were promptly addressed. If this problem ever arose again, my first and only call would be to You Kill Bed Bugs!

Eva P in Calgary, Alberta

I want to give you a 5 star can't seem to get into google anyway your product is excellent easy to use I am 80 years young  I had no problem using it so far so good I am bed dug free yes I would use you again thank you again Ruth

Steve was very professional, knowledgeable, accommodating, and pleasant to work with. Set up of their heat system was a snap and did the job! I would recommend We Kill Bed bugs.

Tyson in Calgary, Alberta

Hi Steve, thanks for your help… We are local landlords and had two properties next door to each other in a townhouse complex where we had an incident of bed bugs. I called Steve and he was most helpful in providing information on bed bugs and the service his company were able to provide. We used the one room heater system. Steve delivered the equipment and patiently went through the set up and use of the heater with my self and my tenant. We were able to heat the rooms to well above 50 degrees. My tenants have not had further bites and we are hopeful the we have eliminated our problem. We would not hesitate to call Steve again in the future. I thought the price was reasonable for the assurance that heat is a very effective method of clean up. Thanks Steve for your time and for your expertise! Have a good day Steve and hoping we do not have to see you again real soon! LOL

Anonymous in Airdrie, Alberta

At the end of July, 2011 You Kill Bedbugs heat treated me house and I’m enormously relived to report there have been no bedbug sightings since. They advised what items should be removed from the house. There were no problems. In addition both Steve and Shaun were well informed and pleasant to deal with.

Barbara in Calgary, Alberta

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

We used the bed bug heat treatment for the first time and after the first week there was improvement but not all bed bugs were eliminated. We used it the second week and now there are zero of the bed bugs that we see. We had a very bad infestation so maybe that is why. Steve is very accomodating in how he served us. He was flexible and easy to deal with when it came to our situation. Thank you

Anonymous in Calgary, Alberta

The included thermometer gives you a lot of confidence that the treatment is effective. Being able to make sure that heat made it everywhere was a big help.

Bob in Calgary, Alberta

We reached out to You Kill bedbugs to help us deal with a bed bug issue we were having in our house. We used the heat/fan across the house in order to kill off the bed bugs and noticed that the heater had introduced a gap in between one of our hardwood floor panels in one room, had bent the vinyl blinds in another room and also that our laminate floor in one other room had lifted and became slightly warped. We contacted Steve with You Kill bedbugs to inform him of the issues we had run into and that having the heater directly off the floor prevented further issues with our floor. Steve came to our house to assess the damages and offered a 50% discount on the services provided. We accepted his offer without issue or complication.

Adam A in Calgary, Alberta (October 2012)

I am writing a testimonial for my experience with your heat service. This summer my daughter returned from a day trip out in Kananaskis and had a couple of nights of consistent bed bug biting. I opted to be proactive and had a heat treatment done while we were away. My experience with You Kill Bedbugs Ltd. was very positive. our consultation was professional and thorough. I was also surprised and pleased to learn that the heat treatment kills mold as well. We have had some basement flooding in the past and mold has been a concern of mine for a few years. the house definitely is fresher and feels clean. A lot of dust and debris does get kicked up, nut after a good cleaning it feels better than ever. Also, no more bites. I would recommend this service without hesitation.

Anonymous in Calgary, Alberta

You Kill Bedbugs saved us! They were efficient, knowledgeable, and fast! We needed immediate action for our problem and were so relieved once the heaters started. All the advise with the carpet tape was so helpful and it was easy and chemical free. Than you so much.

Katie in Calgary, Alberta

Hi, I used heat kit 3-4 months ago but bed bugs come back. I have still warranty that why I got heat kit again. I hope so this time bed bugs no come again. I like heat system. Hope so not come back again.

Anonymous in Edmonton, Alberta

You Kill Bedbugs Ltd… I Jodie, tried this service. Although Steve is a very fair and nice man, this service didn’t work out for me. Steve will make sure you are happy though. I would encourage people who have smaller homes or condo to try out this service if you wish to DIY heat treat.

Jodie in Calgary, Alberta

This Company is awesome. Steve was very helpful, and getting the equipment was easy. The treatment worked so far and wasn't hard to do. I would recommend this company(You Kill Bedbugs Ltd.) any day.

Anonymous in Sundre, Alberta

You Kill Bedbugs were great to work with. They answered all our questions, delivered and picked up the equipment on time. Steve even answered his cell phone on the weekend. Our place got very hot and free of bed bugs. I would use them again if we ever run into this problem again.

Lori Prokop in Calgary, Alberta

The heat treatment that You Kill Bed bugs offers is definitely the way to go for getting rid of bed bugs. The people are very friendly and give you lots of extra tips and facts to help make the set up and treatment easier. The equipment is kept clean and organized and easy to handle. The information guide that comes with it lists all the items that needs to be removed form the room before beginning which is a super big help in saving those items you don’t want damaged. They also give you a handheld inferred thermometer which makes testing the room temperature a piece of cake. Since the treatment and making sure all the laundry was properly handled and cleaned before re entering the room we have had no problems since. The mission was a success! Thank you Shaun and all the members of You Kill Bed bugs Ltd. for helping save my house from this pests.

Anonymous in Edmonton, Alberta

You Kill Bed Bugs have been a life saver. We moved into a place that was infested with bed bugs. I called them and they responded to me in less than an hour. They brought over the heater and fan and we got started right away. Thank you!

Kari & Gary in Edmonton, Alberta

U might find this hard to believe, but our bed bug experience was a pleasant one! Not from the bed bugs of course haha, but dealing with Steve at You Kill Bed Bugs. We never thought this would happen to us or even knew what bed bugs were. We were shocked and embarrassed but Steve assured us that this can and does happen to anyone, regardless of how careful and clean u think u are. After some education in bed bugs and on our easy to use heat treatments, we were cured and will now be forever grateful to Steve and company to be rid of our problem. Thank you!

Elias in Calgary, Alberta

I was pleased that You Kill bed bugs responded very quickly after my call to them. They were professional and knowledgeable about their job. Also they were friendly towards us and respectful of our home.

Michelle in Edmonton, Alberta

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta

This was a very simple system to set up and use even if it was a little hard to move from room to room in the house. The cables were bulky as well but the stove box worked great. The heat was amazing in the room and I had no fear of anything being turned to char. The pre-use instructions were also very helpful in making sure I didn’t have any damage to my stuff. Thanks for the easy remedy!

Dorothy Z. in Edmonton, Alberta.

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta
Thank you, thank you, thank you.  They are gone. The machine was easy to use.  Easy to move and did the trick
I did forget to move a small ikea table and had to use some glue and the candle forgotten in a corner is a melted misshapen blob.
I am so grateful you let me keep it for a couple of days longer. My husband moving from his bed to every other bed in the house made more work.
And I’m pretty sure I will never find everything I moved, again.
Thanks again

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

AFTER PURCHASING THE BED BUG MACHINE IN 2014 WE HAVE APPROX 1262 HRS ON THE MACHINE. WE HAVE DONE A TOTAL OF 40 TREATMENTS ON INDIVIDUAL ROOMS WITH THE MACHINE. TO DATE I AM ESTIMATING THAT IT HAS SAVED OUR AGENCY ABOUT $10,000 IN EXTERMINATOR FEES. WE HAVE GREATLY BENEFITED FROM HAVING THE MACHINE, AND MANY OTHER AGENCIES IN THE COMMUNITY INQUIRED AS TO HOW WE KEEP ON TOP OF THE BED BUG SITUATION. AND WE HIGHLY RECOMMEND THAT THEY GET IN TOUCH WITH YOU TO GET A MACHINE FOR THEIR BUILDINGS. THANKS A LOT

I used the bed bug heat kill kit from youkillbedbugs.com and it was a very simple and effective way to treat bed bugs. A good company to work with.

H. Kennedy in Calgary, Alberta

Thank you very much. It was very easy and the equipment was light and easy to move around. Excellent customer service. He showed us how to use it and was very polite. The cost was good not too expensive. Thanks again

Ikram H in Edmonton, Alberta

Steve came out to treat the house I was living in which was infested with bed bugs. The team did a great job and heated the entire house thoroughly. I moved recently and rented the portable heater to treat my things(just in case). The We Kill Bed Bugs team are professional and friendly. They took the time to answer all of my questions and concerns. I would highly recommend this company for anyone else in a similar situation.

Helen in Calgary, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

Happy new year Shaun. I just want to thank you again. I am doing my saturday cleaning and am reminded that ever since I have put up the carpet tape, i have not seen no signs of bed bugs. I am so relieved and so grateful for your advice. I got your name through the BBB and you deserve your high ranking. Thank you so much and I will be sure to recommend you any time I hear of anyone that needs an exterminator.

Susan in Edmonton, Alberta

Recently our family and friends came back from traveling in Alberta where we discovered that one of our party found a bed big in her bed. We took precautions when we returned to our home but felt there were some signs of bed bugs. I was looking for an effective, eco-friendly system to clean my home with out using pesticides. I looked in the yellow pages after doing some research on the internet and found a company called You Kill Bed Bugs. We live in a small town some distance form Edmonton, but this company was more than co-operative in helping us with a take home system to meet our needs. They met me on the outskirts of the city with a portable heater and fan unit that could easily be transported to our home with 100 feet of power cords. A friendly young man thoroughly explained the equipment and how to use it. Wow, what and easy, effective machine. I felt confident that this heat method was doing it’s job to prevent any spread of an infestation. it was easily moved from room to room, following the instructions that were sent to me by email. Knowing how important it is to have a method which could penetrate into the hard to get cracks and corners, relieved any fears that some bugs or larva may be missed. With a growing concern in this country of bed bug contamination, I feel that this company and its safe effective system are the way to go. i would be sure to use this company again.

The Louis’s near Edmonton, Alberta

We like the heat treatment. I think bed bug is gone now. it is safe equipment. We like it. Thank you

Anonymous in Calgary, Alberta

Many thanks, We will recommend Steve with You Kill Bedbugs to whomever we know to have a nightmare problem as we did. Thanks a Bill!

Anonymous in Calgary, Alberta