Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

U might find this hard to believe, but our bed bug experience was a pleasant one! Not from the bed bugs of course haha, but dealing with Steve at You Kill Bed Bugs. We never thought this would happen to us or even knew what bed bugs were. We were shocked and embarrassed but Steve assured us that this can and does happen to anyone, regardless of how careful and clean u think u are. After some education in bed bugs and on our easy to use heat treatments, we were cured and will now be forever grateful to Steve and company to be rid of our problem. Thank you!

Elias in Calgary, Alberta

I want to give you a 5 star can't seem to get into google anyway your product is excellent easy to use I am 80 years young  I had no problem using it so far so good I am bed dug free yes I would use you again thank you again Ruth

I am glad You Kill Bedbugs was able to rent me their kit on such short notice. I was able to operate it without any trouble and everything worked great. I’m hoping that heating my bedroom/bathroom was enough to eliminate all the bugs. It sure was a lot cheaper than doing the whole house, so I’m glad the heating kit was an option.

Cherie D in Edmonton, Alberta

This was the most effective way of getting rid of the bugs from the other chemicals and bed bug sprays we used. We actually got to see the dead bed bugs and got to clear them out, so I think everybody in the house appreciated the method. What we liked the most about it was, there were no chemicals or any dangerous things used so we did not have to leave the house or anything while the process went. That was a good thing. Thanks a lot.

Anonymous in Edmonton, Alberta

I wanted to thank You Kill Bedbugs for being very professional and knowledgeable in helping us with the bug problem. I would recommend him to anyone. Thanks Steve!

Ross C in Calgary, Alberta

We were very impressed with the service provided by Steve from You Kill Bedbugs. Steve was very generous with his time and knowledge to make sure we had everything we needed to be successful. He was always courteous, patient and professional in his responses to our questions. Finally, Steve was very flexible and understanding by working within our schedule to pick up and drop off the equipment. We would certainly recommend Steve and his company to both family and friends

Sincerely Mike B in Airdrie, Alberta

Happy new year Shaun. I just want to thank you again. I am doing my saturday cleaning and am reminded that ever since I have put up the carpet tape, i have not seen no signs of bed bugs. I am so relieved and so grateful for your advice. I got your name through the BBB and you deserve your high ranking. Thank you so much and I will be sure to recommend you any time I hear of anyone that needs an exterminator.

Susan in Edmonton, Alberta

Steve was very helpful, knowledgeable, and professional. We are very happy with our experience with You Kill Bedbugs Ltd. We rented the heat kit for 1 week and did the treatment ourselves, and it was successful. We can sleep peacefully knowing that all stages of the bed bugs were killed by the heat. I will recommend this company to everyone that has the misfortune of having bed bugs.

Danielle W in Calgary, Alberta

You Kill Bedbugs saved us! They were efficient, knowledgeable, and fast! We needed immediate action for our problem and were so relieved once the heaters started. All the advise with the carpet tape was so helpful and it was easy and chemical free. Than you so much.

Katie in Calgary, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

The exterminators brought in two devices that killed the bed bugs that were extremely bad in the 2 rooms. It was successful! Thank You

Heather W. in Edmonton, Alberta

Hi Steve, thanks for your help… We are local landlords and had two properties next door to each other in a townhouse complex where we had an incident of bed bugs. I called Steve and he was most helpful in providing information on bed bugs and the service his company were able to provide. We used the one room heater system. Steve delivered the equipment and patiently went through the set up and use of the heater with my self and my tenant. We were able to heat the rooms to well above 50 degrees. My tenants have not had further bites and we are hopeful the we have eliminated our problem. We would not hesitate to call Steve again in the future. I thought the price was reasonable for the assurance that heat is a very effective method of clean up. Thanks Steve for your time and for your expertise! Have a good day Steve and hoping we do not have to see you again real soon! LOL

Anonymous in Airdrie, Alberta

The heat treatment that You Kill Bed bugs offers is definitely the way to go for getting rid of bed bugs. The people are very friendly and give you lots of extra tips and facts to help make the set up and treatment easier. The equipment is kept clean and organized and easy to handle. The information guide that comes with it lists all the items that needs to be removed form the room before beginning which is a super big help in saving those items you don’t want damaged. They also give you a handheld inferred thermometer which makes testing the room temperature a piece of cake. Since the treatment and making sure all the laundry was properly handled and cleaned before re entering the room we have had no problems since. The mission was a success! Thank you Shaun and all the members of You Kill Bed bugs Ltd. for helping save my house from this pests.

Anonymous in Edmonton, Alberta

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

We had very good service from You Kill Bedbugs ltd. They were timely in bringing the equipment and very helpful.The process and equipment was very easy to use and there was no damage caused.

Vana in Edmonton, Alberta

I used the bed bug heat kill kit from youkillbedbugs.com and it was a very simple and effective way to treat bed bugs. A good company to work with.

H. Kennedy in Calgary, Alberta

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

Many thanks, We will recommend Steve with You Kill Bedbugs to whomever we know to have a nightmare problem as we did. Thanks a Bill!

Anonymous in Calgary, Alberta

I used You Kill bed bugs in December 2012. the service delivery guy was quite close to the time arranged and the equipment did not take too long to set up. Prepping your house or apartment can be time consuming though, so please keep that in mind when scheduling the delivery of the equipment. Treating the bedroom was a breeze as I could just shut the door and check the temperature sporadically. The living room, however, was a different story as I have an open concept apartment and I couldn’t get the temperature to heat up enough. I decided to jack up the heat in the apartment and that got the temperature above 47 degrees Celsius. I am not 100% convinced my problem has been solved but I am praying heat treating has worked. Best of luck!

Melissa in Edmonton, Alberta

I had a good experience with You Kill bedbugs in every way. Very professional, very helpful, and I believe in their heating technology. In my experience powders and sprays do not work all that well.

David E in Calgary, Alberta

Steve, we appreciate your help in this trying situation. Now I can sit on my couch without being attacked by a bed bug.

Anonymous in Calgary, Alberta

Really liked a no-chemical solution. It seemed to have worked. No bugs!!
The best solution to an ugly problem.

At the end of July, 2011 You Kill Bedbugs heat treated me house and I’m enormously relived to report there have been no bedbug sightings since. They advised what items should be removed from the house. There were no problems. In addition both Steve and Shaun were well informed and pleasant to deal with.

Barbara in Calgary, Alberta

Thanks for the extra time we needed. Hope we got all the little buggers. Again Thanks a lot!

After finding bite marks of what we thought were from bed bugs, we contacted You Kill Bed Bugs inquiring about their services. They responded promptly answering all of our questions as well as providing insight into where the bugs may have come from and where in the house they were potentially living. They put us in contact with a bed bug sniffing dog to ensure bed bugs actually were in the home as to not treat unnecessarily. When bed bugs were discovered they were able to provide their services within the week. Documentation around the heat treatment was provided including preparation of the home. they arrived in the morning and worked around our schedule. We appreciated that Steve and Shaun were very discrete and didn’t arrive in a van with giant bed bugs on the side of it. They thoroughly inspected to ensure that we did not miss anything that would be damaged by the heat treatment. The heat treatment worked well and our bed bug concerns are now gone. We are no longer being bitten in the night. Follow up phone calls were made right after the treatment as well as a month later. We always felt well informed regarding what they were doing to and in our home. Thanks for the great service.

G and E in Edmonton

This letter is to be used as a recommendation for the company You Kill Bedbugs Ltd. This was our first and hopeful last experience with bed bugs. You kill bed bugs and Steve were both professional and reassuring. From the moment of our call, their main concern was how best to rid our home of these pests and also what would give us the best peace of mind. All of the options were clearly explained and any questions were promptly addressed. If this problem ever arose again, my first and only call would be to You Kill Bed Bugs!

Eva P in Calgary, Alberta
We first called the exterminator.  It was more expensive not at all effective. Not to mention the turmoil it created.
With You kill, it was easy and effective. We did bring the machine back once because they appeared to find refuge in an old couch. We threw it away.
At this point we are still watching for them and probably always will. It was a horrendous experience having bed bugs.
My only suggestion is to give out a broucher with the machine giving info and tips for dealing with the bugs.
When you have bed bugs, it is comforting to get a little advice.

Hi Steve, thanks for your great help! Since september three of my tenants had been seriously subjecting to bed bugs. I sprayed chemicals, which are advertised to be effective to kill bed bugs, in the whole rooms, but it seems not so effective as advertised. I had to ask a professional company for help. I looked for it on the internet and found the website www.youkillbedbugs.com We called Steve and he explained how the heating process treatment can eliminate the bed bugs patiently. He is pretty nice. Steve delivered the heating instrument here on Sept 26, then I heated all the rooms in the house above 50 degree C. the heating treatment seems very effective, at least there is no new bite since sept 26. I hope the bed bugs at all stages (especially the eggs) have all been killed. The heating treatment is pretty simple, easy to operate, and Eco-friendly. If somebody else is subjected to bed bugs in the future, I would not hesitate to recommend Steve’s company to him/her. Thanks again Steve. Have a good day. I hope I do not have to see you again in the future 🙂

Ye C in Calgary, Alberta
Thank you, thank you, thank you.  They are gone. The machine was easy to use.  Easy to move and did the trick
I did forget to move a small ikea table and had to use some glue and the candle forgotten in a corner is a melted misshapen blob.
I am so grateful you let me keep it for a couple of days longer. My husband moving from his bed to every other bed in the house made more work.
And I’m pretty sure I will never find everything I moved, again.
Thanks again

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

You Kill Bedbugs Ltd… Steve, My partner and I were very impressed at the level of professionalism and patience this companies employees had when the treatment was not successful after the first week we were told to keep the equipment for an additional week, no questions asked. Any time I had a concern Steve made himself available to answer my questions and this is why I would recommend these services to anyone dealing with a similar situation. Thank you for your understanding and providing and alternative to harsh chemical treatments.

Sincerely Jullaina S in Calgary, Alberta

Recently our family and friends came back from traveling in Alberta where we discovered that one of our party found a bed big in her bed. We took precautions when we returned to our home but felt there were some signs of bed bugs. I was looking for an effective, eco-friendly system to clean my home with out using pesticides. I looked in the yellow pages after doing some research on the internet and found a company called You Kill Bed Bugs. We live in a small town some distance form Edmonton, but this company was more than co-operative in helping us with a take home system to meet our needs. They met me on the outskirts of the city with a portable heater and fan unit that could easily be transported to our home with 100 feet of power cords. A friendly young man thoroughly explained the equipment and how to use it. Wow, what and easy, effective machine. I felt confident that this heat method was doing it’s job to prevent any spread of an infestation. it was easily moved from room to room, following the instructions that were sent to me by email. Knowing how important it is to have a method which could penetrate into the hard to get cracks and corners, relieved any fears that some bugs or larva may be missed. With a growing concern in this country of bed bug contamination, I feel that this company and its safe effective system are the way to go. i would be sure to use this company again.

The Louis’s near Edmonton, Alberta

Hello Steve,

Thank you very much for The DIY SAFEHEAT KIT. I'm very sensitive to any chemicals and the SAFEHEATER really worked well. There was a big learning curve and rechecking that we had followed the protocol completely. However, we believe we are completely free of all bed bugs now.

We bought mattress covers for mattress and box spring. We invested in the INTERCEPTERS to catch the bugs if any are left. We even had a DETECTOR DOG UNIT come and check and we have no bugs. These things have brought us further peace of mind.

Thanks again,
Barry

The heat method is more friendly than chemical use.

Caroline D in Edmonton, Alberta

I was pleased that You Kill bed bugs responded very quickly after my call to them. They were professional and knowledgeable about their job. Also they were friendly towards us and respectful of our home.

Michelle in Edmonton, Alberta

You Kill Bedbugs Ltd… I Jodie, tried this service. Although Steve is a very fair and nice man, this service didn’t work out for me. Steve will make sure you are happy though. I would encourage people who have smaller homes or condo to try out this service if you wish to DIY heat treat.

Jodie in Calgary, Alberta

Hi Steve…Thank you for your services and help. I found that you helped to make sure that all set up was done correctly so that none of my personal items were ruined and the process seemed to have worked seamlessly. I would recommend you in the future.

Stacia Z in Calgary, Alberta

The included thermometer gives you a lot of confidence that the treatment is effective. Being able to make sure that heat made it everywhere was a big help.

Bob in Calgary, Alberta

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta

I came to you dealing with bedbugs for the forth time in less than a year. On the previous occurrences I used chemical treatments to get rid of them. This made it difficult and expensive as my children and their pets as well as myself had to vacate our home. I hopped onto the internet to once again look for a solution to rid myself of this inferno bug, when I came across You Kill Bedbugs by using heat. I clicked onto the web page and began reading about how heat kills bed bugs and their eggs beyond 47 degrees Celsius. I called right away to book an appointment. With the use of a portable heater and fan I was able to heat each room in my home to around 50-60 degrees Celsius. I didn’t have to remove my children or their pets but rather avoid the rooms being treated. I feel more confident in the heat treatment then the chemical treatment and I can rest easier knowing that I may actually be rid of these persistent bugs once and for all.

Anonymous in Airdrie, Alberta

Hello. We scoured the Net for all kinds of options and found yours to be the best priced option with great reviews. Additionally, the machine was easy to set up and use. The pre-operating video and preps were very thorough and detailed. Nobody wants to spend $500/=, but if it got rid of the problem, then it was worth every cent! Nobody, should go through this problem...but life happens. Importantly, your product worked and your customer service was excellent! Thanks Steve and Company!!

PS. Don't take this personally, but we hope NEVER to need your services again....lol

The service I got from Steve was really appreciated. He was thorough and explained everything really well. There’s no more bed bugs.

Sierra in Calgary, Alberta

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta

We reached out to You Kill bedbugs to help us deal with a bed bug issue we were having in our house. We used the heat/fan across the house in order to kill off the bed bugs and noticed that the heater had introduced a gap in between one of our hardwood floor panels in one room, had bent the vinyl blinds in another room and also that our laminate floor in one other room had lifted and became slightly warped. We contacted Steve with You Kill bedbugs to inform him of the issues we had run into and that having the heater directly off the floor prevented further issues with our floor. Steve came to our house to assess the damages and offered a 50% discount on the services provided. We accepted his offer without issue or complication.

Adam A in Calgary, Alberta (October 2012)

When my tenants told me about the bed bugs they found in my rented condo I researched the internet and found the website of You Kill Bed Bugs. I contacted them and they explained how to get rid of bed bugs and how to put two-sided carpet tape around the perimeter to see if any were coming into the condo from adjoining units. I was able to use the heater and fan to heat the condo rooms to 55C which would kill the bugs and the eggs at the same time. This is much easier than using a chemical spray which could be harmful to persons residing in the rooms. The chemical treatment requires further spraying after the first treatment to be sure all the bugs hatched from eggs previously laid have be killed. It has been four days since I used the heat kit. To date we have not seen any bugs.

M.D. in Edmonton, Alberta

Hi, I used heat kit 3-4 months ago but bed bugs come back. I have still warranty that why I got heat kit again. I hope so this time bed bugs no come again. I like heat system. Hope so not come back again.

Anonymous in Edmonton, Alberta

We were very impressed with the simplicity of the equipment and how easy it is to use it all by ourselves. As regards to the total effectiveness of the whole system, only time will tell. Steve is a great guy who gladly answered all of our questions. Thanks a lot!

Peter Kaul in Calgary, Alberta

Hi Bed bug kill… We had a problem of bed bugs, came with our tenants in the basement. I used the heating system and they are gone. O think the heating system is the only way to kill them. Thanks

Adeel in Edmonton, Alberta