Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

I came to you dealing with bedbugs for the forth time in less than a year. On the previous occurrences I used chemical treatments to get rid of them. This made it difficult and expensive as my children and their pets as well as myself had to vacate our home. I hopped onto the internet to once again look for a solution to rid myself of this inferno bug, when I came across You Kill Bedbugs by using heat. I clicked onto the web page and began reading about how heat kills bed bugs and their eggs beyond 47 degrees Celsius. I called right away to book an appointment. With the use of a portable heater and fan I was able to heat each room in my home to around 50-60 degrees Celsius. I didn’t have to remove my children or their pets but rather avoid the rooms being treated. I feel more confident in the heat treatment then the chemical treatment and I can rest easier knowing that I may actually be rid of these persistent bugs once and for all.

Anonymous in Airdrie, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta

The heat method is more friendly than chemical use.

Caroline D in Edmonton, Alberta

As bed bugs are a growing concern here in Calgary, I feel reassured that You Kill bedbugs equipment is easy to use and effective in the use of killing bed bugs. After 24 hours of using the heating system in one room I had immediately found dead dried out bed bugs!! I would recommend the services of You Kill Bedbugs Ltd to anyone in the future with a bed bug problem. Thanks for everything!!

Anonymous in Calgary, Alberta

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

Once we realized what we were dealing with at our house, we did a lot of research to find out what to do about the situation. All the research we saw indicated that heat was the best solution, with much less likelihood of a re-infestation than with chemicals. I contacted You Kill Bedbugs for help. They were great and best of all, they solved the problem completely. Now several months later, we’re still all clear. A hearty recommendation form northwest Calgary!

S.W. in Calgary, Alberta

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

Thanks for the extra time we needed. Hope we got all the little buggers. Again Thanks a lot!

You Kill Bed bugs…Steve was very helpful with his knowledge of how to remove the pests in our home. Thanks to your method we were able to remove what we think were the worst things that ever happened to mankind. All the thanks!

Luke B in Calgary, Alberta

Steve, we appreciate your help in this trying situation. Now I can sit on my couch without being attacked by a bed bug.

Anonymous in Calgary, Alberta

After moving into our home in Calgary we realized we were dealing with bed bugs! After some research I discovered that doing heat treatment was the most effective with such a problem. I contacted Steve at You Kill Bedbugs and he was very helpful. Not only did he return my call promptly, but he was able to schedule us in very quickly. The heating units were dropped off and we were given an explanation of how to use them. They were easy to set up and move around and we were able to do all the rooms in our 4 bedroom house in the time allotted. I feel confident that we have disposed of our unwanted guests. It also puts me at ease knowing that Steve stands behind his work and his company and that if our guests return we contact him for help. I would definitely recommend this company for the treatment of bed bugs.

Cassie in Calgary, Alberta

I am very pleased with the bed bug Heat treatment done by you kill bed bug company in my apartment unit. It has been more than 6 months and there are no bed bugs since when treatment is done. I had two chemical treatments done prior to this heat treatment with no luck. I highly recommend this treatment for anyone having bed bug issues. It is very effective, no preparation time and easy to use. Thanks

Kavita in Edmonton, Alberta

Very pleased with the service and professionalism provided. It proved very effective and helpful in taking care of my bed bug bug infestation. Would recommend to others without hesitation.

Steve & Lisa L in Calgary, Alberta

A small note does not reflect how much we appreciate your service. To highlight a few things that we absolutely love is 1: Discretion and arriving in an unmarked vehicle. No advertising helps to maintain myself in the community 2: Time, Thank you for arriving on a Sunday 3: Flexability and understanding are some additional strenghts of yours

Anonymous in Airdrie, Alberta

Hi Steve, thanks for your help… We are local landlords and had two properties next door to each other in a townhouse complex where we had an incident of bed bugs. I called Steve and he was most helpful in providing information on bed bugs and the service his company were able to provide. We used the one room heater system. Steve delivered the equipment and patiently went through the set up and use of the heater with my self and my tenant. We were able to heat the rooms to well above 50 degrees. My tenants have not had further bites and we are hopeful the we have eliminated our problem. We would not hesitate to call Steve again in the future. I thought the price was reasonable for the assurance that heat is a very effective method of clean up. Thanks Steve for your time and for your expertise! Have a good day Steve and hoping we do not have to see you again real soon! LOL

Anonymous in Airdrie, Alberta

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

Hi Steve, thanks for your great help! Since september three of my tenants had been seriously subjecting to bed bugs. I sprayed chemicals, which are advertised to be effective to kill bed bugs, in the whole rooms, but it seems not so effective as advertised. I had to ask a professional company for help. I looked for it on the internet and found the website www.youkillbedbugs.com We called Steve and he explained how the heating process treatment can eliminate the bed bugs patiently. He is pretty nice. Steve delivered the heating instrument here on Sept 26, then I heated all the rooms in the house above 50 degree C. the heating treatment seems very effective, at least there is no new bite since sept 26. I hope the bed bugs at all stages (especially the eggs) have all been killed. The heating treatment is pretty simple, easy to operate, and Eco-friendly. If somebody else is subjected to bed bugs in the future, I would not hesitate to recommend Steve’s company to him/her. Thanks again Steve. Have a good day. I hope I do not have to see you again in the future 🙂

Ye C in Calgary, Alberta

I want to give you a 5 star can't seem to get into google anyway your product is excellent easy to use I am 80 years young  I had no problem using it so far so good I am bed dug free yes I would use you again thank you again Ruth

We found You Kill bedbugs on the internet and found it the most reasonable price of all the bed bug exterminators that we looked into. They also have the best guarantee of six months instead of the standard two months. The machine was easy to use and transport in our van. There was one day, 4 days into the treatment, where it stopped working. Steve was able to walk me through trouble shooting options until it worked again and even gave me a couple extra days for the time lost while it was down. He was very professional and responded quickly to my concerns. We have not seen any bed bugs since the treatment. All my research pointed to the fact that heat is the most effective bed bug killing option and safest for our children’s and our own health. I am so grateful to be able to sleep peacefully again…something I have not done since we found these bugs! Thank you so much for your help to rid our house of these pests!

Jenni I in Calgary, Alberta

Hi Bed bug kill… We had a problem of bed bugs, came with our tenants in the basement. I used the heating system and they are gone. O think the heating system is the only way to kill them. Thanks

Adeel in Edmonton, Alberta

Many thanks, We will recommend Steve with You Kill Bedbugs to whomever we know to have a nightmare problem as we did. Thanks a Bill!

Anonymous in Calgary, Alberta

You Kill Bedbugs Ltd… I Jodie, tried this service. Although Steve is a very fair and nice man, this service didn’t work out for me. Steve will make sure you are happy though. I would encourage people who have smaller homes or condo to try out this service if you wish to DIY heat treat.

Jodie in Calgary, Alberta

Thank You! This Is a brilliant design! Fingers crossed that it got every last egg.

Cheers, Kelly

Looking online I found this method to be much easier for prep work as well as only requiring a single treatment and no pesticides. I was right! Using the Extherminate heat kit that You Kill Bed Bugs setup and showed me how operate, I was successful in killing the bed bugs and even found the “crunchy” dried out evidence of a bug free sleep. Priced right excellent service, pesticide free, and easy to use. I had a great experience.

Jon H in Calgary, Alberta

Hello Steve,

Thank you very much for The DIY SAFEHEAT KIT. I'm very sensitive to any chemicals and the SAFEHEATER really worked well. There was a big learning curve and rechecking that we had followed the protocol completely. However, we believe we are completely free of all bed bugs now.

We bought mattress covers for mattress and box spring. We invested in the INTERCEPTERS to catch the bugs if any are left. We even had a DETECTOR DOG UNIT come and check and we have no bugs. These things have brought us further peace of mind.

Thanks again,
Barry

You Kill Bedbugs Ltd… Steve, My partner and I were very impressed at the level of professionalism and patience this companies employees had when the treatment was not successful after the first week we were told to keep the equipment for an additional week, no questions asked. Any time I had a concern Steve made himself available to answer my questions and this is why I would recommend these services to anyone dealing with a similar situation. Thank you for your understanding and providing and alternative to harsh chemical treatments.

Sincerely Jullaina S in Calgary, Alberta

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta

This was a very simple system to set up and use even if it was a little hard to move from room to room in the house. The cables were bulky as well but the stove box worked great. The heat was amazing in the room and I had no fear of anything being turned to char. The pre-use instructions were also very helpful in making sure I didn’t have any damage to my stuff. Thanks for the easy remedy!

Dorothy Z. in Edmonton, Alberta.

The included thermometer gives you a lot of confidence that the treatment is effective. Being able to make sure that heat made it everywhere was a big help.

Bob in Calgary, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

We had very good service from You Kill Bedbugs ltd. They were timely in bringing the equipment and very helpful.The process and equipment was very easy to use and there was no damage caused.

Vana in Edmonton, Alberta

Hello. We scoured the Net for all kinds of options and found yours to be the best priced option with great reviews. Additionally, the machine was easy to set up and use. The pre-operating video and preps were very thorough and detailed. Nobody wants to spend $500/=, but if it got rid of the problem, then it was worth every cent! Nobody, should go through this problem...but life happens. Importantly, your product worked and your customer service was excellent! Thanks Steve and Company!!

PS. Don't take this personally, but we hope NEVER to need your services again....lol

The service was easy to use and set up. Once in place didn’t have to constantly check to see if it was working. I would recommend to anyone with a bedbugs problem

Anonymous in Calgary, Alberta

Just a short note to thank you for your prompt attention to my bedbug problem, I really appreciated learning more about getting rid of bedbugs and seeing how heat can contribute to that. I worked with your equipment, after you diligently explained and went through each step with me, I heated each room to the required temperature and time needed. I worked at my own pace and within a week my place was cleaned. Again than you for your advice and assistance in dealing with this problem. I found your price to be reasonable and would recommend you as the person to call when dealing with bedbugs. Thanks again.

Sharon in Calgary, Alberta
First of all I would like to say thank you to Steve he was very helpful very educating and if you're up to the task it's not very difficult and you get to save money, so far so good as long as you follow instructions.
It's as easy as 123 and they're dead so thank you I would definitely recommend you guys.
Once again thank you Luis

AFTER PURCHASING THE BED BUG MACHINE IN 2014 WE HAVE APPROX 1262 HRS ON THE MACHINE. WE HAVE DONE A TOTAL OF 40 TREATMENTS ON INDIVIDUAL ROOMS WITH THE MACHINE. TO DATE I AM ESTIMATING THAT IT HAS SAVED OUR AGENCY ABOUT $10,000 IN EXTERMINATOR FEES. WE HAVE GREATLY BENEFITED FROM HAVING THE MACHINE, AND MANY OTHER AGENCIES IN THE COMMUNITY INQUIRED AS TO HOW WE KEEP ON TOP OF THE BED BUG SITUATION. AND WE HIGHLY RECOMMEND THAT THEY GET IN TOUCH WITH YOU TO GET A MACHINE FOR THEIR BUILDINGS. THANKS A LOT

Steve came out to treat the house I was living in which was infested with bed bugs. The team did a great job and heated the entire house thoroughly. I moved recently and rented the portable heater to treat my things(just in case). The We Kill Bed Bugs team are professional and friendly. They took the time to answer all of my questions and concerns. I would highly recommend this company for anyone else in a similar situation.

Helen in Calgary, Alberta

Really liked a no-chemical solution. It seemed to have worked. No bugs!!
The best solution to an ugly problem.

Thank you very much. It was very easy and the equipment was light and easy to move around. Excellent customer service. He showed us how to use it and was very polite. The cost was good not too expensive. Thanks again

Ikram H in Edmonton, Alberta

You Kill Bedbugs were great to work with. They answered all our questions, delivered and picked up the equipment on time. Steve even answered his cell phone on the weekend. Our place got very hot and free of bed bugs. I would use them again if we ever run into this problem again.

Lori Prokop in Calgary, Alberta

I was horrified when I discovered we had bed bugs but then I talked with Steve from You Kill Bedbugs and he reassured me their treatment would work and they were discreet! He was helpful and we are now bed bug free. I am so relieved and thankful.

D.S. in Calgary, Alberta

These guys, You Kill Bedbugs, are hands down the best service available for killing bed bugs in Calgary. Their machines are very easy to use, and very light to move. The guy Steve is very friendly and explained us everything. I will recommend everyone to call you kill bed bugs if you have bedbugs problem as they are the best. Thanks a lot for your help!

Hasan in Calgary, Alberta
Hey Steve,
As far as I can tell, the heat treatment seems to have killed them all. I cleaned everything up and have been inspecting constantly. No signs of them and no bites on me. I still get the creepy crawly feelings, but that's just me thinking about them.
I very much appreciated your help and diligence with this awful problem!
Thanks, Dean

We were very impressed with the simplicity of the equipment and how easy it is to use it all by ourselves. As regards to the total effectiveness of the whole system, only time will tell. Steve is a great guy who gladly answered all of our questions. Thanks a lot!

Peter Kaul in Calgary, Alberta

The heat treatment that You Kill Bed bugs offers is definitely the way to go for getting rid of bed bugs. The people are very friendly and give you lots of extra tips and facts to help make the set up and treatment easier. The equipment is kept clean and organized and easy to handle. The information guide that comes with it lists all the items that needs to be removed form the room before beginning which is a super big help in saving those items you don’t want damaged. They also give you a handheld inferred thermometer which makes testing the room temperature a piece of cake. Since the treatment and making sure all the laundry was properly handled and cleaned before re entering the room we have had no problems since. The mission was a success! Thank you Shaun and all the members of You Kill Bed bugs Ltd. for helping save my house from this pests.

Anonymous in Edmonton, Alberta

Happy new year Shaun. I just want to thank you again. I am doing my saturday cleaning and am reminded that ever since I have put up the carpet tape, i have not seen no signs of bed bugs. I am so relieved and so grateful for your advice. I got your name through the BBB and you deserve your high ranking. Thank you so much and I will be sure to recommend you any time I hear of anyone that needs an exterminator.

Susan in Edmonton, Alberta

I am glad You Kill Bedbugs was able to rent me their kit on such short notice. I was able to operate it without any trouble and everything worked great. I’m hoping that heating my bedroom/bathroom was enough to eliminate all the bugs. It sure was a lot cheaper than doing the whole house, so I’m glad the heating kit was an option.

Cherie D in Edmonton, Alberta

We were very impressed with the service provided by Steve from You Kill Bedbugs. Steve was very generous with his time and knowledge to make sure we had everything we needed to be successful. He was always courteous, patient and professional in his responses to our questions. Finally, Steve was very flexible and understanding by working within our schedule to pick up and drop off the equipment. We would certainly recommend Steve and his company to both family and friends

Sincerely Mike B in Airdrie, Alberta

After finding bite marks of what we thought were from bed bugs, we contacted You Kill Bed Bugs inquiring about their services. They responded promptly answering all of our questions as well as providing insight into where the bugs may have come from and where in the house they were potentially living. They put us in contact with a bed bug sniffing dog to ensure bed bugs actually were in the home as to not treat unnecessarily. When bed bugs were discovered they were able to provide their services within the week. Documentation around the heat treatment was provided including preparation of the home. they arrived in the morning and worked around our schedule. We appreciated that Steve and Shaun were very discrete and didn’t arrive in a van with giant bed bugs on the side of it. They thoroughly inspected to ensure that we did not miss anything that would be damaged by the heat treatment. The heat treatment worked well and our bed bug concerns are now gone. We are no longer being bitten in the night. Follow up phone calls were made right after the treatment as well as a month later. We always felt well informed regarding what they were doing to and in our home. Thanks for the great service.

G and E in Edmonton