Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

Hi, I used heat kit 3-4 months ago but bed bugs come back. I have still warranty that why I got heat kit again. I hope so this time bed bugs no come again. I like heat system. Hope so not come back again.

Anonymous in Edmonton, Alberta

I used You Kill bed bugs in December 2012. the service delivery guy was quite close to the time arranged and the equipment did not take too long to set up. Prepping your house or apartment can be time consuming though, so please keep that in mind when scheduling the delivery of the equipment. Treating the bedroom was a breeze as I could just shut the door and check the temperature sporadically. The living room, however, was a different story as I have an open concept apartment and I couldn’t get the temperature to heat up enough. I decided to jack up the heat in the apartment and that got the temperature above 47 degrees Celsius. I am not 100% convinced my problem has been solved but I am praying heat treating has worked. Best of luck!

Melissa in Edmonton, Alberta

A small note does not reflect how much we appreciate your service. To highlight a few things that we absolutely love is 1: Discretion and arriving in an unmarked vehicle. No advertising helps to maintain myself in the community 2: Time, Thank you for arriving on a Sunday 3: Flexability and understanding are some additional strenghts of yours

Anonymous in Airdrie, Alberta

AFTER PURCHASING THE BED BUG MACHINE IN 2014 WE HAVE APPROX 1262 HRS ON THE MACHINE. WE HAVE DONE A TOTAL OF 40 TREATMENTS ON INDIVIDUAL ROOMS WITH THE MACHINE. TO DATE I AM ESTIMATING THAT IT HAS SAVED OUR AGENCY ABOUT $10,000 IN EXTERMINATOR FEES. WE HAVE GREATLY BENEFITED FROM HAVING THE MACHINE, AND MANY OTHER AGENCIES IN THE COMMUNITY INQUIRED AS TO HOW WE KEEP ON TOP OF THE BED BUG SITUATION. AND WE HIGHLY RECOMMEND THAT THEY GET IN TOUCH WITH YOU TO GET A MACHINE FOR THEIR BUILDINGS. THANKS A LOT

You Kill Bedbugs saved us! They were efficient, knowledgeable, and fast! We needed immediate action for our problem and were so relieved once the heaters started. All the advise with the carpet tape was so helpful and it was easy and chemical free. Than you so much.

Katie in Calgary, Alberta

Steve came out to treat the house I was living in which was infested with bed bugs. The team did a great job and heated the entire house thoroughly. I moved recently and rented the portable heater to treat my things(just in case). The We Kill Bed Bugs team are professional and friendly. They took the time to answer all of my questions and concerns. I would highly recommend this company for anyone else in a similar situation.

Helen in Calgary, Alberta

These guys, You Kill Bedbugs, are hands down the best service available for killing bed bugs in Calgary. Their machines are very easy to use, and very light to move. The guy Steve is very friendly and explained us everything. I will recommend everyone to call you kill bed bugs if you have bedbugs problem as they are the best. Thanks a lot for your help!

Hasan in Calgary, Alberta

Hello Steve,

Thank you very much for The DIY SAFEHEAT KIT. I'm very sensitive to any chemicals and the SAFEHEATER really worked well. There was a big learning curve and rechecking that we had followed the protocol completely. However, we believe we are completely free of all bed bugs now.

We bought mattress covers for mattress and box spring. We invested in the INTERCEPTERS to catch the bugs if any are left. We even had a DETECTOR DOG UNIT come and check and we have no bugs. These things have brought us further peace of mind.

Thanks again,
Barry

This was a very simple system to set up and use even if it was a little hard to move from room to room in the house. The cables were bulky as well but the stove box worked great. The heat was amazing in the room and I had no fear of anything being turned to char. The pre-use instructions were also very helpful in making sure I didn’t have any damage to my stuff. Thanks for the easy remedy!

Dorothy Z. in Edmonton, Alberta.

I am writing to testify that You Kill bed bugs had helped us a lot in eliminating bed bugs in our home. Before, we had so many bed bug bits, we thought it was an allergy until we went to a family doctor and confirmed to us that is was bed bug bites. We can’t sleep all night and we move from different areas of the house to sleep and get there is a lot of itchy bites in the morning. Until we learned about You Kill bedbugs they were so helpful teaching us where bed bugs come form. After the treatment in our home, we feel so relaxed everyday, very happy, joyful and always looking forward to sleep at night because nothing bother us anymore. We strongly recommend You Kill Bedbugs.

Sincerely Ahaliza R in Calgary, Alberta

I had a good experience with You Kill bedbugs in every way. Very professional, very helpful, and I believe in their heating technology. In my experience powders and sprays do not work all that well.

David E in Calgary, Alberta

I am writing a testimonial for my experience with your heat service. This summer my daughter returned from a day trip out in Kananaskis and had a couple of nights of consistent bed bug biting. I opted to be proactive and had a heat treatment done while we were away. My experience with You Kill Bedbugs Ltd. was very positive. our consultation was professional and thorough. I was also surprised and pleased to learn that the heat treatment kills mold as well. We have had some basement flooding in the past and mold has been a concern of mine for a few years. the house definitely is fresher and feels clean. A lot of dust and debris does get kicked up, nut after a good cleaning it feels better than ever. Also, no more bites. I would recommend this service without hesitation.

Anonymous in Calgary, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

The service was easy to use and set up. Once in place didn’t have to constantly check to see if it was working. I would recommend to anyone with a bedbugs problem

Anonymous in Calgary, Alberta

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta

You Kill Bed Bugs have been a life saver. We moved into a place that was infested with bed bugs. I called them and they responded to me in less than an hour. They brought over the heater and fan and we got started right away. Thank you!

Kari & Gary in Edmonton, Alberta

This Company is awesome. Steve was very helpful, and getting the equipment was easy. The treatment worked so far and wasn't hard to do. I would recommend this company(You Kill Bedbugs Ltd.) any day.

Anonymous in Sundre, Alberta

I was pleased that You Kill bed bugs responded very quickly after my call to them. They were professional and knowledgeable about their job. Also they were friendly towards us and respectful of our home.

Michelle in Edmonton, Alberta

Looking online I found this method to be much easier for prep work as well as only requiring a single treatment and no pesticides. I was right! Using the Extherminate heat kit that You Kill Bed Bugs setup and showed me how operate, I was successful in killing the bed bugs and even found the “crunchy” dried out evidence of a bug free sleep. Priced right excellent service, pesticide free, and easy to use. I had a great experience.

Jon H in Calgary, Alberta

Steve, we appreciate your help in this trying situation. Now I can sit on my couch without being attacked by a bed bug.

Anonymous in Calgary, Alberta

The heat treatment that You Kill Bed bugs offers is definitely the way to go for getting rid of bed bugs. The people are very friendly and give you lots of extra tips and facts to help make the set up and treatment easier. The equipment is kept clean and organized and easy to handle. The information guide that comes with it lists all the items that needs to be removed form the room before beginning which is a super big help in saving those items you don’t want damaged. They also give you a handheld inferred thermometer which makes testing the room temperature a piece of cake. Since the treatment and making sure all the laundry was properly handled and cleaned before re entering the room we have had no problems since. The mission was a success! Thank you Shaun and all the members of You Kill Bed bugs Ltd. for helping save my house from this pests.

Anonymous in Edmonton, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

Hi Steve…Thank you for your services and help. I found that you helped to make sure that all set up was done correctly so that none of my personal items were ruined and the process seemed to have worked seamlessly. I would recommend you in the future.

Stacia Z in Calgary, Alberta
We first called the exterminator.  It was more expensive not at all effective. Not to mention the turmoil it created.
With You kill, it was easy and effective. We did bring the machine back once because they appeared to find refuge in an old couch. We threw it away.
At this point we are still watching for them and probably always will. It was a horrendous experience having bed bugs.
My only suggestion is to give out a broucher with the machine giving info and tips for dealing with the bugs.
When you have bed bugs, it is comforting to get a little advice.

Thank you very much. It was very easy and the equipment was light and easy to move around. Excellent customer service. He showed us how to use it and was very polite. The cost was good not too expensive. Thanks again

Ikram H in Edmonton, Alberta

We like the heat treatment. I think bed bug is gone now. it is safe equipment. We like it. Thank you

Anonymous in Calgary, Alberta

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

I wanted to thank You Kill Bedbugs for being very professional and knowledgeable in helping us with the bug problem. I would recommend him to anyone. Thanks Steve!

Ross C in Calgary, Alberta

We had an infestation of bed bugs in our apartment blocks and used Extherminate Safe Heat Kits in our building. Using the heating units we were able to bring the suite temperatures up to 130 degrees Fahrenheit in a couple of hours and the heaters are setup to kick off automatically at 130 degrees so you just set them up and let them go. We heated the apartments at the temperature for 3 hours, as we didn’t want to have to come back and do this again. The units heated the rooms as well as the walls to temperature. Thanks for the help in showing us how easy it is find and kill the little buggers.

Ty Oler, Palm Springs Investments in Lethbridge, Alberta
Hey Steve,
As far as I can tell, the heat treatment seems to have killed them all. I cleaned everything up and have been inspecting constantly. No signs of them and no bites on me. I still get the creepy crawly feelings, but that's just me thinking about them.
I very much appreciated your help and diligence with this awful problem!
Thanks, Dean

We reached out to You Kill bedbugs to help us deal with a bed bug issue we were having in our house. We used the heat/fan across the house in order to kill off the bed bugs and noticed that the heater had introduced a gap in between one of our hardwood floor panels in one room, had bent the vinyl blinds in another room and also that our laminate floor in one other room had lifted and became slightly warped. We contacted Steve with You Kill bedbugs to inform him of the issues we had run into and that having the heater directly off the floor prevented further issues with our floor. Steve came to our house to assess the damages and offered a 50% discount on the services provided. We accepted his offer without issue or complication.

Adam A in Calgary, Alberta (October 2012)

We were very impressed with the simplicity of the equipment and how easy it is to use it all by ourselves. As regards to the total effectiveness of the whole system, only time will tell. Steve is a great guy who gladly answered all of our questions. Thanks a lot!

Peter Kaul in Calgary, Alberta

Thank You! This Is a brilliant design! Fingers crossed that it got every last egg.

Cheers, Kelly

After moving into our home in Calgary we realized we were dealing with bed bugs! After some research I discovered that doing heat treatment was the most effective with such a problem. I contacted Steve at You Kill Bedbugs and he was very helpful. Not only did he return my call promptly, but he was able to schedule us in very quickly. The heating units were dropped off and we were given an explanation of how to use them. They were easy to set up and move around and we were able to do all the rooms in our 4 bedroom house in the time allotted. I feel confident that we have disposed of our unwanted guests. It also puts me at ease knowing that Steve stands behind his work and his company and that if our guests return we contact him for help. I would definitely recommend this company for the treatment of bed bugs.

Cassie in Calgary, Alberta
Thank you, thank you, thank you.  They are gone. The machine was easy to use.  Easy to move and did the trick
I did forget to move a small ikea table and had to use some glue and the candle forgotten in a corner is a melted misshapen blob.
I am so grateful you let me keep it for a couple of days longer. My husband moving from his bed to every other bed in the house made more work.
And I’m pretty sure I will never find everything I moved, again.
Thanks again

Steve was very professional, knowledgeable, accommodating, and pleasant to work with. Set up of their heat system was a snap and did the job! I would recommend We Kill Bed bugs.

Tyson in Calgary, Alberta

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

This is in reference to the rental of your heater for the infestation of bed bugs at my parents apartment in Medicine Hat. We really appreciated your knowledge and willingness to help us. The heater was turned on Saturday noon and was not turned off until the following Saturday. Once the heat stabilized and reached the 50 degrees it did not quit once and kept the heat at that steady degrees. It was a God send for us and our parents and we felt reassured it really did the job you said it would do. Thank you for your services and full Kindness.

Roger & Noella L in Medicine Hat, Alberta

As bed bugs are a growing concern here in Calgary, I feel reassured that You Kill bedbugs equipment is easy to use and effective in the use of killing bed bugs. After 24 hours of using the heating system in one room I had immediately found dead dried out bed bugs!! I would recommend the services of You Kill Bedbugs Ltd to anyone in the future with a bed bug problem. Thanks for everything!!

Anonymous in Calgary, Alberta

We found You Kill bedbugs on the internet and found it the most reasonable price of all the bed bug exterminators that we looked into. They also have the best guarantee of six months instead of the standard two months. The machine was easy to use and transport in our van. There was one day, 4 days into the treatment, where it stopped working. Steve was able to walk me through trouble shooting options until it worked again and even gave me a couple extra days for the time lost while it was down. He was very professional and responded quickly to my concerns. We have not seen any bed bugs since the treatment. All my research pointed to the fact that heat is the most effective bed bug killing option and safest for our children’s and our own health. I am so grateful to be able to sleep peacefully again…something I have not done since we found these bugs! Thank you so much for your help to rid our house of these pests!

Jenni I in Calgary, Alberta

Recently our family and friends came back from traveling in Alberta where we discovered that one of our party found a bed big in her bed. We took precautions when we returned to our home but felt there were some signs of bed bugs. I was looking for an effective, eco-friendly system to clean my home with out using pesticides. I looked in the yellow pages after doing some research on the internet and found a company called You Kill Bed Bugs. We live in a small town some distance form Edmonton, but this company was more than co-operative in helping us with a take home system to meet our needs. They met me on the outskirts of the city with a portable heater and fan unit that could easily be transported to our home with 100 feet of power cords. A friendly young man thoroughly explained the equipment and how to use it. Wow, what and easy, effective machine. I felt confident that this heat method was doing it’s job to prevent any spread of an infestation. it was easily moved from room to room, following the instructions that were sent to me by email. Knowing how important it is to have a method which could penetrate into the hard to get cracks and corners, relieved any fears that some bugs or larva may be missed. With a growing concern in this country of bed bug contamination, I feel that this company and its safe effective system are the way to go. i would be sure to use this company again.

The Louis’s near Edmonton, Alberta

Just submitting a testimony for our recent heat treatment for bed bugs. We had a problem at our previous apartment which unfortunately moved into our new apartment with us. We had You Kill Bedbugs come in right away to handle the problem. they were quick to set up, through with instruction, and the treatment was easy to handle once the technician left. We have been bedbug free for a week now thanks to this heat treatment. Highly recommended! Thanks very much

Anonymous in Edmonton, Alberta

I came to you dealing with bedbugs for the forth time in less than a year. On the previous occurrences I used chemical treatments to get rid of them. This made it difficult and expensive as my children and their pets as well as myself had to vacate our home. I hopped onto the internet to once again look for a solution to rid myself of this inferno bug, when I came across You Kill Bedbugs by using heat. I clicked onto the web page and began reading about how heat kills bed bugs and their eggs beyond 47 degrees Celsius. I called right away to book an appointment. With the use of a portable heater and fan I was able to heat each room in my home to around 50-60 degrees Celsius. I didn’t have to remove my children or their pets but rather avoid the rooms being treated. I feel more confident in the heat treatment then the chemical treatment and I can rest easier knowing that I may actually be rid of these persistent bugs once and for all.

Anonymous in Airdrie, Alberta

Just a short note to thank you for your prompt attention to my bedbug problem, I really appreciated learning more about getting rid of bedbugs and seeing how heat can contribute to that. I worked with your equipment, after you diligently explained and went through each step with me, I heated each room to the required temperature and time needed. I worked at my own pace and within a week my place was cleaned. Again than you for your advice and assistance in dealing with this problem. I found your price to be reasonable and would recommend you as the person to call when dealing with bedbugs. Thanks again.

Sharon in Calgary, Alberta

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

This was the most effective way of getting rid of the bugs from the other chemicals and bed bug sprays we used. We actually got to see the dead bed bugs and got to clear them out, so I think everybody in the house appreciated the method. What we liked the most about it was, there were no chemicals or any dangerous things used so we did not have to leave the house or anything while the process went. That was a good thing. Thanks a lot.

Anonymous in Edmonton, Alberta

Thanks Steve. The process was easy and the service great. I was happy to avoid the use of chemicals. Lots of information was provided and all of my questions answered. I would definitely recommend this service to anybody.

Stacey in Calgary, Alberta

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

We had a bed bug problem for several months before we realized what it was. We didn’t want to do a chemical treatment as I was 8 months pregnant, so we found a company that used natural cedar soap. After three unsuccessful treatments we looked into other options and came across You Kill Bed Bugs. The owner is helpful and knowledgeable. He was able to drop off the equipment to us within 2 days of calling him. He set everything up and made sure we knew how to operate it. Here’s to hoping we’re bed bug-free forever! We would recommend this service to anyone.

C.D. in Calgary, Alberta