Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

Very pleased with the service and professionalism provided. It proved very effective and helpful in taking care of my bed bug bug infestation. Would recommend to others without hesitation.

Steve & Lisa L in Calgary, Alberta

I wanted to thank You Kill Bedbugs for being very professional and knowledgeable in helping us with the bug problem. I would recommend him to anyone. Thanks Steve!

Ross C in Calgary, Alberta

The heat method is more friendly than chemical use.

Caroline D in Edmonton, Alberta

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

After moving into our home in Calgary we realized we were dealing with bed bugs! After some research I discovered that doing heat treatment was the most effective with such a problem. I contacted Steve at You Kill Bedbugs and he was very helpful. Not only did he return my call promptly, but he was able to schedule us in very quickly. The heating units were dropped off and we were given an explanation of how to use them. They were easy to set up and move around and we were able to do all the rooms in our 4 bedroom house in the time allotted. I feel confident that we have disposed of our unwanted guests. It also puts me at ease knowing that Steve stands behind his work and his company and that if our guests return we contact him for help. I would definitely recommend this company for the treatment of bed bugs.

Cassie in Calgary, Alberta

Thanks for the extra time we needed. Hope we got all the little buggers. Again Thanks a lot!

We had a bed bug problem for several months before we realized what it was. We didn’t want to do a chemical treatment as I was 8 months pregnant, so we found a company that used natural cedar soap. After three unsuccessful treatments we looked into other options and came across You Kill Bed Bugs. The owner is helpful and knowledgeable. He was able to drop off the equipment to us within 2 days of calling him. He set everything up and made sure we knew how to operate it. Here’s to hoping we’re bed bug-free forever! We would recommend this service to anyone.

C.D. in Calgary, Alberta

Hi Steve, thanks for your help… We are local landlords and had two properties next door to each other in a townhouse complex where we had an incident of bed bugs. I called Steve and he was most helpful in providing information on bed bugs and the service his company were able to provide. We used the one room heater system. Steve delivered the equipment and patiently went through the set up and use of the heater with my self and my tenant. We were able to heat the rooms to well above 50 degrees. My tenants have not had further bites and we are hopeful the we have eliminated our problem. We would not hesitate to call Steve again in the future. I thought the price was reasonable for the assurance that heat is a very effective method of clean up. Thanks Steve for your time and for your expertise! Have a good day Steve and hoping we do not have to see you again real soon! LOL

Anonymous in Airdrie, Alberta
Thank you, thank you, thank you.  They are gone. The machine was easy to use.  Easy to move and did the trick
I did forget to move a small ikea table and had to use some glue and the candle forgotten in a corner is a melted misshapen blob.
I am so grateful you let me keep it for a couple of days longer. My husband moving from his bed to every other bed in the house made more work.
And I’m pretty sure I will never find everything I moved, again.
Thanks again

We had very good service from You Kill Bedbugs ltd. They were timely in bringing the equipment and very helpful.The process and equipment was very easy to use and there was no damage caused.

Vana in Edmonton, Alberta

U might find this hard to believe, but our bed bug experience was a pleasant one! Not from the bed bugs of course haha, but dealing with Steve at You Kill Bed Bugs. We never thought this would happen to us or even knew what bed bugs were. We were shocked and embarrassed but Steve assured us that this can and does happen to anyone, regardless of how careful and clean u think u are. After some education in bed bugs and on our easy to use heat treatments, we were cured and will now be forever grateful to Steve and company to be rid of our problem. Thank you!

Elias in Calgary, Alberta

This letter is to be used as a recommendation for the company You Kill Bedbugs Ltd. This was our first and hopeful last experience with bed bugs. You kill bed bugs and Steve were both professional and reassuring. From the moment of our call, their main concern was how best to rid our home of these pests and also what would give us the best peace of mind. All of the options were clearly explained and any questions were promptly addressed. If this problem ever arose again, my first and only call would be to You Kill Bed Bugs!

Eva P in Calgary, Alberta

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

Looking online I found this method to be much easier for prep work as well as only requiring a single treatment and no pesticides. I was right! Using the Extherminate heat kit that You Kill Bed Bugs setup and showed me how operate, I was successful in killing the bed bugs and even found the “crunchy” dried out evidence of a bug free sleep. Priced right excellent service, pesticide free, and easy to use. I had a great experience.

Jon H in Calgary, Alberta

Really liked a no-chemical solution. It seemed to have worked. No bugs!!
The best solution to an ugly problem.

We found You Kill bedbugs on the internet and found it the most reasonable price of all the bed bug exterminators that we looked into. They also have the best guarantee of six months instead of the standard two months. The machine was easy to use and transport in our van. There was one day, 4 days into the treatment, where it stopped working. Steve was able to walk me through trouble shooting options until it worked again and even gave me a couple extra days for the time lost while it was down. He was very professional and responded quickly to my concerns. We have not seen any bed bugs since the treatment. All my research pointed to the fact that heat is the most effective bed bug killing option and safest for our children’s and our own health. I am so grateful to be able to sleep peacefully again…something I have not done since we found these bugs! Thank you so much for your help to rid our house of these pests!

Jenni I in Calgary, Alberta

I was pleased that You Kill bed bugs responded very quickly after my call to them. They were professional and knowledgeable about their job. Also they were friendly towards us and respectful of our home.

Michelle in Edmonton, Alberta

This is in reference to the rental of your heater for the infestation of bed bugs at my parents apartment in Medicine Hat. We really appreciated your knowledge and willingness to help us. The heater was turned on Saturday noon and was not turned off until the following Saturday. Once the heat stabilized and reached the 50 degrees it did not quit once and kept the heat at that steady degrees. It was a God send for us and our parents and we felt reassured it really did the job you said it would do. Thank you for your services and full Kindness.

Roger & Noella L in Medicine Hat, Alberta

The service was easy to use and set up. Once in place didn’t have to constantly check to see if it was working. I would recommend to anyone with a bedbugs problem

Anonymous in Calgary, Alberta

We used You Kill Bed Bugs portable heaters. They were easy and straight forward to use. The management was courteous and returned calls promptly. We had an issue with the stove connection blowing the breaker and they made a suggestion to rectify the problem. I would recommend them for environmental solutions.

Anonymous in Edmonton, Alberta

I would have liked a little more time with the technician to better understand the process. We didn’t realize what the power requirements were. Our stove and dryer are both gas so we didn’t have the right outlets. It took several hours to find a combination of outlets that didn’t blow the breakers. We did get it worked out eventually with a call to the technician, but it was a frustrating start. I can see how this system would be very manageable for an aprtment or a small bungalow, but in our 1600 sqft two story it was difficult. That being said if it worked I will be thrilled. And it did!

Paul D in Edmonton, Alberta

We were very impressed with the service provided by Steve from You Kill Bedbugs. Steve was very generous with his time and knowledge to make sure we had everything we needed to be successful. He was always courteous, patient and professional in his responses to our questions. Finally, Steve was very flexible and understanding by working within our schedule to pick up and drop off the equipment. We would certainly recommend Steve and his company to both family and friends

Sincerely Mike B in Airdrie, Alberta

Bed bugs have been identified as a big concern in Calgary. We had suffered for a few months before using the services of You Kill Bedbugs. I was not aware of the different options and services. I like the service because the use of chemicals and pesticides are not a necessity. The use of their heat equipment was simple and very safe for the house environment. I will definitely recommend this service for the company. Thank you again for the effective result on the elimination of the bed bugs.

Karla in Calgary, Alberta
We first called the exterminator.  It was more expensive not at all effective. Not to mention the turmoil it created.
With You kill, it was easy and effective. We did bring the machine back once because they appeared to find refuge in an old couch. We threw it away.
At this point we are still watching for them and probably always will. It was a horrendous experience having bed bugs.
My only suggestion is to give out a broucher with the machine giving info and tips for dealing with the bugs.
When you have bed bugs, it is comforting to get a little advice.

Recently our family and friends came back from traveling in Alberta where we discovered that one of our party found a bed big in her bed. We took precautions when we returned to our home but felt there were some signs of bed bugs. I was looking for an effective, eco-friendly system to clean my home with out using pesticides. I looked in the yellow pages after doing some research on the internet and found a company called You Kill Bed Bugs. We live in a small town some distance form Edmonton, but this company was more than co-operative in helping us with a take home system to meet our needs. They met me on the outskirts of the city with a portable heater and fan unit that could easily be transported to our home with 100 feet of power cords. A friendly young man thoroughly explained the equipment and how to use it. Wow, what and easy, effective machine. I felt confident that this heat method was doing it’s job to prevent any spread of an infestation. it was easily moved from room to room, following the instructions that were sent to me by email. Knowing how important it is to have a method which could penetrate into the hard to get cracks and corners, relieved any fears that some bugs or larva may be missed. With a growing concern in this country of bed bug contamination, I feel that this company and its safe effective system are the way to go. i would be sure to use this company again.

The Louis’s near Edmonton, Alberta

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

There’s little point in wasting words, so I’ll get right down to brass tax. As I did my research, I found out about the heat kit. Initially I was skeptical, but must say it really does work! Steve was very informative on how to operate the equipment and very responsive to all my inquiries. Thank you guys for bringing my bedbug nightmare to an end.

Tatiana in Calgary, Alberta

You Kill Bed Bugs have been a life saver. We moved into a place that was infested with bed bugs. I called them and they responded to me in less than an hour. They brought over the heater and fan and we got started right away. Thank you!

Kari & Gary in Edmonton, Alberta

Hello Steve,

Thank you very much for The DIY SAFEHEAT KIT. I'm very sensitive to any chemicals and the SAFEHEATER really worked well. There was a big learning curve and rechecking that we had followed the protocol completely. However, we believe we are completely free of all bed bugs now.

We bought mattress covers for mattress and box spring. We invested in the INTERCEPTERS to catch the bugs if any are left. We even had a DETECTOR DOG UNIT come and check and we have no bugs. These things have brought us further peace of mind.

Thanks again,
Barry

Hi Bed bug kill… We had a problem of bed bugs, came with our tenants in the basement. I used the heating system and they are gone. O think the heating system is the only way to kill them. Thanks

Adeel in Edmonton, Alberta

I was horrified when I discovered we had bed bugs but then I talked with Steve from You Kill Bedbugs and he reassured me their treatment would work and they were discreet! He was helpful and we are now bed bug free. I am so relieved and thankful.

D.S. in Calgary, Alberta

You Kill Bed Bugs Ltd methods truly work. This is the second time using the company at different locations and the heaters performed well. They got rid of all the bed bugs. Thanks again.

Fred in Edmonton, Alberta

I used You Kill bed bugs in December 2012. the service delivery guy was quite close to the time arranged and the equipment did not take too long to set up. Prepping your house or apartment can be time consuming though, so please keep that in mind when scheduling the delivery of the equipment. Treating the bedroom was a breeze as I could just shut the door and check the temperature sporadically. The living room, however, was a different story as I have an open concept apartment and I couldn’t get the temperature to heat up enough. I decided to jack up the heat in the apartment and that got the temperature above 47 degrees Celsius. I am not 100% convinced my problem has been solved but I am praying heat treating has worked. Best of luck!

Melissa in Edmonton, Alberta

These guys, You Kill Bedbugs, are hands down the best service available for killing bed bugs in Calgary. Their machines are very easy to use, and very light to move. The guy Steve is very friendly and explained us everything. I will recommend everyone to call you kill bed bugs if you have bedbugs problem as they are the best. Thanks a lot for your help!

Hasan in Calgary, Alberta

Hi Steve…Thank you for your services and help. I found that you helped to make sure that all set up was done correctly so that none of my personal items were ruined and the process seemed to have worked seamlessly. I would recommend you in the future.

Stacia Z in Calgary, Alberta

Hi, I used heat kit 3-4 months ago but bed bugs come back. I have still warranty that why I got heat kit again. I hope so this time bed bugs no come again. I like heat system. Hope so not come back again.

Anonymous in Edmonton, Alberta

Steve was very professional, knowledgeable, accommodating, and pleasant to work with. Set up of their heat system was a snap and did the job! I would recommend We Kill Bed bugs.

Tyson in Calgary, Alberta

A small note does not reflect how much we appreciate your service. To highlight a few things that we absolutely love is 1: Discretion and arriving in an unmarked vehicle. No advertising helps to maintain myself in the community 2: Time, Thank you for arriving on a Sunday 3: Flexability and understanding are some additional strenghts of yours

Anonymous in Airdrie, Alberta

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta

Just submitting a testimony for our recent heat treatment for bed bugs. We had a problem at our previous apartment which unfortunately moved into our new apartment with us. We had You Kill Bedbugs come in right away to handle the problem. they were quick to set up, through with instruction, and the treatment was easy to handle once the technician left. We have been bedbug free for a week now thanks to this heat treatment. Highly recommended! Thanks very much

Anonymous in Edmonton, Alberta

The service I got from Steve was really appreciated. He was thorough and explained everything really well. There’s no more bed bugs.

Sierra in Calgary, Alberta

This was a very simple system to set up and use even if it was a little hard to move from room to room in the house. The cables were bulky as well but the stove box worked great. The heat was amazing in the room and I had no fear of anything being turned to char. The pre-use instructions were also very helpful in making sure I didn’t have any damage to my stuff. Thanks for the easy remedy!

Dorothy Z. in Edmonton, Alberta.

We used the bed bug heat treatment for the first time and after the first week there was improvement but not all bed bugs were eliminated. We used it the second week and now there are zero of the bed bugs that we see. We had a very bad infestation so maybe that is why. Steve is very accomodating in how he served us. He was flexible and easy to deal with when it came to our situation. Thank you

Anonymous in Calgary, Alberta

I used the bed bug heat kill kit from youkillbedbugs.com and it was a very simple and effective way to treat bed bugs. A good company to work with.

H. Kennedy in Calgary, Alberta

You Kill Bedbugs saved us! They were efficient, knowledgeable, and fast! We needed immediate action for our problem and were so relieved once the heaters started. All the advise with the carpet tape was so helpful and it was easy and chemical free. Than you so much.

Katie in Calgary, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

I am very pleased with the bed bug Heat treatment done by you kill bed bug company in my apartment unit. It has been more than 6 months and there are no bed bugs since when treatment is done. I had two chemical treatments done prior to this heat treatment with no luck. I highly recommend this treatment for anyone having bed bug issues. It is very effective, no preparation time and easy to use. Thanks

Kavita in Edmonton, Alberta

Steve came out to treat the house I was living in which was infested with bed bugs. The team did a great job and heated the entire house thoroughly. I moved recently and rented the portable heater to treat my things(just in case). The We Kill Bed Bugs team are professional and friendly. They took the time to answer all of my questions and concerns. I would highly recommend this company for anyone else in a similar situation.

Helen in Calgary, Alberta

I am glad You Kill Bedbugs was able to rent me their kit on such short notice. I was able to operate it without any trouble and everything worked great. I’m hoping that heating my bedroom/bathroom was enough to eliminate all the bugs. It sure was a lot cheaper than doing the whole house, so I’m glad the heating kit was an option.

Cherie D in Edmonton, Alberta