Extherminate™ SafeHeat Kit Instructions

Prior to Arrival

  1. Please refer to the Heat Sensitive Checklist to prepare the room.
  2. Use a drawer or books to create a space between the box spring and the mattress. (This ensures that heat gets into the mattress and box spring and kills any bed bugs or eggs that may be living there).
  3. Pull away and unplug your stove/oven or dryer (this power outlet will be required to use the heater).
  4. The extherminate™ safeHeat kit has a maximum room size capacity of approximately 250-300 square feet. Anything larger then either more heaters are required or the room must be divided into 250-300 square foot rooms. This can be done using plastic poly and duct tape

Set-up and Treatment

  1. Place the extherminate™ safeHeat kit in the middle of the room being treated. Close to the bed, if there is one. MAKE SURE THE AREA AROUND THE extherminate™ safeHeat kit IS CLEAR OF ANY MATERIALS AND DO NOT PILE STUFF ON TOP OR AROUND IT!
  2. Open the lid and leave it open while operating.
  3. Plug the black cord into either the stove/oven or dryer outlet, depending on which one was ordered. Make sure the breaker is turned on inside the black power box attached to the cord.
  4. Press the green start button.
  5. Leave the lid on the heater open.
  6. Close the door to the room.
  7. Leave in the room for 24hours checking periodically. You can see the actual room temperature by reading the display of the thermostat inside the heater.
  8. The heater is set to 60 Celsius, but only 50 Celsius is needed to successfully kill all stages of bed bugs.
  9. Press stop and repeat the process in next room.

Pack up and ship

  1. Press stop and let cool for 15 minutes
  2. Unplug the black cord and power box. Roll up in approximately 1.5 foot diameter loops so it fits back in the heater.
  3. Place the power box and cord back into the box and close the lid. Lid must be closed all the way, you will hear a click.
  4. Take the return shipping label in the envelop, open the ziplock bag on the back of the heater, remove the old label, then place your new return label inside with the bar code facing out. If the old ziplock bag is damaged, please remove it and put a new one on. There should be one in the envelope. Make sure you remove the old label or it will just get shipped back to your house. Call Fedex at 1-800-463-3339 to let them know it’s ready for pick up. It has already been paid. There is a pin # at the bottom of the return label.
  5. Call us toll free at 1-844-411-2657 for any further questions or problems.

Heat Sensitive List

Please remove from the treatment area the following items:

  • Plants (real & silk)
  •  Candles, wax, crayons, lipstick and other meltable cosmetics
  •  Medicines and vitamins
  •  Aerosol cans, fire extinguishers, lighters and other combustible items
  •  Oil paintings and acrylic paintings.
  •  Densely packed closets should be de-cluttered prior to treatment
  •  Fresh fruits and vegetables, chocolates, carbonated beverages, wines (remove from adjacent areas also), liquors, vitamins, medicines, and artificial sweeteners. In lieu of removal, small items may be placed in a refrigerator
  • Vinyl Shutters
  • Antique furniture with finish or fragile glue points
  • Remove pictures / mirrors from walls. Plastic picture frames and glued corner pictures are high risk for heat damage.
  • Vinyl records. Record jackets should be left in for treatment.
  • All clothes, bedding, etc must be hung up or dried at the highest heat setting for 30 min, bagged and sealed, prior to treatment
  • Tape corners and ends of laminate furniture with painters tape.
  • Musical instruments – cases should be left in for treatment.
  • Take down vinyl blinds and place outside in a safe place. Inspect for bed bugs prior to re-installation.

It is the owner’s or agent’s responsibility to deal with the following items: Fire sprinklers and heat sensors and any laminate furniture e.g. “IKEA Furniture”, vinyl floor tiles, possible heat sensitive items. Laminate finishes (IKEA style furniture) can be quite heat sensitive. In cases where the glue fails on furniture, we will not be responsible. Repair is simple with glue and painters tape. We ask that you use painters green tape to tape the corners and ends of any laminate finishes.

Remove smoke detectors and shut down any alarm systems

Carefully inspect and wash / disinfect with rubbing alcohol anything that you are bringing back into your home that was not treated. If it’s not necessary to bring the items back into the house it’s advised that you store the items for a minimum of 18 months prior to safely re-introducing them to your home.

What Our Clients Say About Us

At the end of July, 2011 You Kill Bedbugs heat treated me house and I’m enormously relived to report there have been no bedbug sightings since. They advised what items should be removed from the house. There were no problems. In addition both Steve and Shaun were well informed and pleasant to deal with.

Barbara in Calgary, Alberta

Thank you very much. It was very easy and the equipment was light and easy to move around. Excellent customer service. He showed us how to use it and was very polite. The cost was good not too expensive. Thanks again

Ikram H in Edmonton, Alberta

I am writing a testimonial for my experience with your heat service. This summer my daughter returned from a day trip out in Kananaskis and had a couple of nights of consistent bed bug biting. I opted to be proactive and had a heat treatment done while we were away. My experience with You Kill Bedbugs Ltd. was very positive. our consultation was professional and thorough. I was also surprised and pleased to learn that the heat treatment kills mold as well. We have had some basement flooding in the past and mold has been a concern of mine for a few years. the house definitely is fresher and feels clean. A lot of dust and debris does get kicked up, nut after a good cleaning it feels better than ever. Also, no more bites. I would recommend this service without hesitation.

Anonymous in Calgary, Alberta

Very pleased with the service and professionalism provided. It proved very effective and helpful in taking care of my bed bug bug infestation. Would recommend to others without hesitation.

Steve & Lisa L in Calgary, Alberta

Really liked a no-chemical solution. It seemed to have worked. No bugs!!
The best solution to an ugly problem.

Hi Steve…Thank you for your services and help. I found that you helped to make sure that all set up was done correctly so that none of my personal items were ruined and the process seemed to have worked seamlessly. I would recommend you in the future.

Stacia Z in Calgary, Alberta

As bed bugs are a growing concern here in Calgary, I feel reassured that You Kill bedbugs equipment is easy to use and effective in the use of killing bed bugs. After 24 hours of using the heating system in one room I had immediately found dead dried out bed bugs!! I would recommend the services of You Kill Bedbugs Ltd to anyone in the future with a bed bug problem. Thanks for everything!!

Anonymous in Calgary, Alberta

Happy new year Shaun. I just want to thank you again. I am doing my saturday cleaning and am reminded that ever since I have put up the carpet tape, i have not seen no signs of bed bugs. I am so relieved and so grateful for your advice. I got your name through the BBB and you deserve your high ranking. Thank you so much and I will be sure to recommend you any time I hear of anyone that needs an exterminator.

Susan in Edmonton, Alberta
Hey Steve,
As far as I can tell, the heat treatment seems to have killed them all. I cleaned everything up and have been inspecting constantly. No signs of them and no bites on me. I still get the creepy crawly feelings, but that's just me thinking about them.
I very much appreciated your help and diligence with this awful problem!
Thanks, Dean

Hey, just an email to say that as of yet we have not found any damages that what we talked about. Or bugs!!

Miranda in Calgary, Alberta

Hi Steve, thanks for your help… We are local landlords and had two properties next door to each other in a townhouse complex where we had an incident of bed bugs. I called Steve and he was most helpful in providing information on bed bugs and the service his company were able to provide. We used the one room heater system. Steve delivered the equipment and patiently went through the set up and use of the heater with my self and my tenant. We were able to heat the rooms to well above 50 degrees. My tenants have not had further bites and we are hopeful the we have eliminated our problem. We would not hesitate to call Steve again in the future. I thought the price was reasonable for the assurance that heat is a very effective method of clean up. Thanks Steve for your time and for your expertise! Have a good day Steve and hoping we do not have to see you again real soon! LOL

Anonymous in Airdrie, Alberta

You Kill Bedbugs Ltd… Steve, My partner and I were very impressed at the level of professionalism and patience this companies employees had when the treatment was not successful after the first week we were told to keep the equipment for an additional week, no questions asked. Any time I had a concern Steve made himself available to answer my questions and this is why I would recommend these services to anyone dealing with a similar situation. Thank you for your understanding and providing and alternative to harsh chemical treatments.

Sincerely Jullaina S in Calgary, Alberta

Looking online I found this method to be much easier for prep work as well as only requiring a single treatment and no pesticides. I was right! Using the Extherminate heat kit that You Kill Bed Bugs setup and showed me how operate, I was successful in killing the bed bugs and even found the “crunchy” dried out evidence of a bug free sleep. Priced right excellent service, pesticide free, and easy to use. I had a great experience.

Jon H in Calgary, Alberta

Just submitting a testimony for our recent heat treatment for bed bugs. We had a problem at our previous apartment which unfortunately moved into our new apartment with us. We had You Kill Bedbugs come in right away to handle the problem. they were quick to set up, through with instruction, and the treatment was easy to handle once the technician left. We have been bedbug free for a week now thanks to this heat treatment. Highly recommended! Thanks very much

Anonymous in Edmonton, Alberta

The exterminators brought in two devices that killed the bed bugs that were extremely bad in the 2 rooms. It was successful! Thank You

Heather W. in Edmonton, Alberta

I am glad You Kill Bedbugs was able to rent me their kit on such short notice. I was able to operate it without any trouble and everything worked great. I’m hoping that heating my bedroom/bathroom was enough to eliminate all the bugs. It sure was a lot cheaper than doing the whole house, so I’m glad the heating kit was an option.

Cherie D in Edmonton, Alberta

I had a good experience with You Kill bedbugs in every way. Very professional, very helpful, and I believe in their heating technology. In my experience powders and sprays do not work all that well.

David E in Calgary, Alberta

U might find this hard to believe, but our bed bug experience was a pleasant one! Not from the bed bugs of course haha, but dealing with Steve at You Kill Bed Bugs. We never thought this would happen to us or even knew what bed bugs were. We were shocked and embarrassed but Steve assured us that this can and does happen to anyone, regardless of how careful and clean u think u are. After some education in bed bugs and on our easy to use heat treatments, we were cured and will now be forever grateful to Steve and company to be rid of our problem. Thank you!

Elias in Calgary, Alberta

The service was easy to use and set up. Once in place didn’t have to constantly check to see if it was working. I would recommend to anyone with a bedbugs problem

Anonymous in Calgary, Alberta

I came to you dealing with bedbugs for the forth time in less than a year. On the previous occurrences I used chemical treatments to get rid of them. This made it difficult and expensive as my children and their pets as well as myself had to vacate our home. I hopped onto the internet to once again look for a solution to rid myself of this inferno bug, when I came across You Kill Bedbugs by using heat. I clicked onto the web page and began reading about how heat kills bed bugs and their eggs beyond 47 degrees Celsius. I called right away to book an appointment. With the use of a portable heater and fan I was able to heat each room in my home to around 50-60 degrees Celsius. I didn’t have to remove my children or their pets but rather avoid the rooms being treated. I feel more confident in the heat treatment then the chemical treatment and I can rest easier knowing that I may actually be rid of these persistent bugs once and for all.

Anonymous in Airdrie, Alberta

This was the most effective way of getting rid of the bugs from the other chemicals and bed bug sprays we used. We actually got to see the dead bed bugs and got to clear them out, so I think everybody in the house appreciated the method. What we liked the most about it was, there were no chemicals or any dangerous things used so we did not have to leave the house or anything while the process went. That was a good thing. Thanks a lot.

Anonymous in Edmonton, Alberta

Bed bugs have been identified as a big concern in Calgary. We had suffered for a few months before using the services of You Kill Bedbugs. I was not aware of the different options and services. I like the service because the use of chemicals and pesticides are not a necessity. The use of their heat equipment was simple and very safe for the house environment. I will definitely recommend this service for the company. Thank you again for the effective result on the elimination of the bed bugs.

Karla in Calgary, Alberta

You Kill Bedbugs was great. They came over right away and the heaters were super easy to use and effective. We haven’t had any problems since they came over

Anonymous in Edmonton, Alberta

We were surprised at how simple the process was and thrilled that we could do it ourselves.

Susan in Edmonton, Alberta

Hello. We scoured the Net for all kinds of options and found yours to be the best priced option with great reviews. Additionally, the machine was easy to set up and use. The pre-operating video and preps were very thorough and detailed. Nobody wants to spend $500/=, but if it got rid of the problem, then it was worth every cent! Nobody, should go through this problem...but life happens. Importantly, your product worked and your customer service was excellent! Thanks Steve and Company!!

PS. Don't take this personally, but we hope NEVER to need your services again....lol

I was horrified when I discovered we had bed bugs but then I talked with Steve from You Kill Bedbugs and he reassured me their treatment would work and they were discreet! He was helpful and we are now bed bug free. I am so relieved and thankful.

D.S. in Calgary, Alberta

Thank You! This Is a brilliant design! Fingers crossed that it got every last egg.

Cheers, Kelly

Thanks for the extra time we needed. Hope we got all the little buggers. Again Thanks a lot!

We had a bed bug problem for several months before we realized what it was. We didn’t want to do a chemical treatment as I was 8 months pregnant, so we found a company that used natural cedar soap. After three unsuccessful treatments we looked into other options and came across You Kill Bed Bugs. The owner is helpful and knowledgeable. He was able to drop off the equipment to us within 2 days of calling him. He set everything up and made sure we knew how to operate it. Here’s to hoping we’re bed bug-free forever! We would recommend this service to anyone.

C.D. in Calgary, Alberta

The included thermometer gives you a lot of confidence that the treatment is effective. Being able to make sure that heat made it everywhere was a big help.

Bob in Calgary, Alberta
We needed to do a second treatment, but other than that, everything went great, we don't seem to have any more issues, but we'll keep an eye out.
Christopher

Steve came out to treat the house I was living in which was infested with bed bugs. The team did a great job and heated the entire house thoroughly. I moved recently and rented the portable heater to treat my things(just in case). The We Kill Bed Bugs team are professional and friendly. They took the time to answer all of my questions and concerns. I would highly recommend this company for anyone else in a similar situation.

Helen in Calgary, Alberta

Hi Steve, thanks for your great help! Since september three of my tenants had been seriously subjecting to bed bugs. I sprayed chemicals, which are advertised to be effective to kill bed bugs, in the whole rooms, but it seems not so effective as advertised. I had to ask a professional company for help. I looked for it on the internet and found the website www.youkillbedbugs.com We called Steve and he explained how the heating process treatment can eliminate the bed bugs patiently. He is pretty nice. Steve delivered the heating instrument here on Sept 26, then I heated all the rooms in the house above 50 degree C. the heating treatment seems very effective, at least there is no new bite since sept 26. I hope the bed bugs at all stages (especially the eggs) have all been killed. The heating treatment is pretty simple, easy to operate, and Eco-friendly. If somebody else is subjected to bed bugs in the future, I would not hesitate to recommend Steve’s company to him/her. Thanks again Steve. Have a good day. I hope I do not have to see you again in the future 🙂

Ye C in Calgary, Alberta

I am very pleased with the bed bug Heat treatment done by you kill bed bug company in my apartment unit. It has been more than 6 months and there are no bed bugs since when treatment is done. I had two chemical treatments done prior to this heat treatment with no luck. I highly recommend this treatment for anyone having bed bug issues. It is very effective, no preparation time and easy to use. Thanks

Kavita in Edmonton, Alberta
First of all I would like to say thank you to Steve he was very helpful very educating and if you're up to the task it's not very difficult and you get to save money, so far so good as long as you follow instructions.
It's as easy as 123 and they're dead so thank you I would definitely recommend you guys.
Once again thank you Luis

We just want to thank the guys from You Kill Bed Bugs for the services that they provided for our rental property bed bug problem. The heat kit worked exactly the way they explained and we are happy with the job.

Ray & Pam in Edmonton, Alberta

We found You Kill bedbugs on the internet and found it the most reasonable price of all the bed bug exterminators that we looked into. They also have the best guarantee of six months instead of the standard two months. The machine was easy to use and transport in our van. There was one day, 4 days into the treatment, where it stopped working. Steve was able to walk me through trouble shooting options until it worked again and even gave me a couple extra days for the time lost while it was down. He was very professional and responded quickly to my concerns. We have not seen any bed bugs since the treatment. All my research pointed to the fact that heat is the most effective bed bug killing option and safest for our children’s and our own health. I am so grateful to be able to sleep peacefully again…something I have not done since we found these bugs! Thank you so much for your help to rid our house of these pests!

Jenni I in Calgary, Alberta

What a relief to find something that is not chemical toxic. I handled the heating of my bedrooms by myself. This allowed me to work at my own pace. My contact Steve was polite and informative. I am very happy with everything.

Kathy in Calgary, Alberta

Excellent fast and reliable service. Steve was great at explaining how the product works. Will recommend.

Imran N in Calgary, Alberta

This letter is to be used as a recommendation for the company You Kill Bedbugs Ltd. This was our first and hopeful last experience with bed bugs. You kill bed bugs and Steve were both professional and reassuring. From the moment of our call, their main concern was how best to rid our home of these pests and also what would give us the best peace of mind. All of the options were clearly explained and any questions were promptly addressed. If this problem ever arose again, my first and only call would be to You Kill Bed Bugs!

Eva P in Calgary, Alberta

After finding bite marks of what we thought were from bed bugs, we contacted You Kill Bed Bugs inquiring about their services. They responded promptly answering all of our questions as well as providing insight into where the bugs may have come from and where in the house they were potentially living. They put us in contact with a bed bug sniffing dog to ensure bed bugs actually were in the home as to not treat unnecessarily. When bed bugs were discovered they were able to provide their services within the week. Documentation around the heat treatment was provided including preparation of the home. they arrived in the morning and worked around our schedule. We appreciated that Steve and Shaun were very discrete and didn’t arrive in a van with giant bed bugs on the side of it. They thoroughly inspected to ensure that we did not miss anything that would be damaged by the heat treatment. The heat treatment worked well and our bed bug concerns are now gone. We are no longer being bitten in the night. Follow up phone calls were made right after the treatment as well as a month later. We always felt well informed regarding what they were doing to and in our home. Thanks for the great service.

G and E in Edmonton

This was a very simple system to set up and use even if it was a little hard to move from room to room in the house. The cables were bulky as well but the stove box worked great. The heat was amazing in the room and I had no fear of anything being turned to char. The pre-use instructions were also very helpful in making sure I didn’t have any damage to my stuff. Thanks for the easy remedy!

Dorothy Z. in Edmonton, Alberta.

We had bedbugs problem in our house. Every night there were bedbug bites on few of us. My kids were so scared specially my daughter, she refused to sleep by herself in her room. Therefore I started search on the internet how to get rid of this problem. I went through different treatment options like different chemical treatments. But these chemical treatments require lots of preparation. Then I came across heat treatment and found research articles those were backing the heat treatments as a best option to get rid of bed bugs. Therefore I decided to call a few companies and finally decided to go with youkillbedbugs because they are purely bedbug treatment guys and their charges are way better than other companies. So I called Steve Stein and discussed about my problem. He was very professional, friendly and listened my problem very carefully I was so relieved after talking to him. After few days he came to my house with heat treatment equipment. He did whole setup in my house. Now my house is completely bed bug free and I owe all this to these guys. I highly recommend youkillbedbugs company. Thank you guys.

S & Q in Calgary, Alberta

The heat method is more friendly than chemical use.

Caroline D in Edmonton, Alberta

We used You Kill Bed Bugs portable heaters. They were easy and straight forward to use. The management was courteous and returned calls promptly. We had an issue with the stove connection blowing the breaker and they made a suggestion to rectify the problem. I would recommend them for environmental solutions.

Anonymous in Edmonton, Alberta

I want to give you a 5 star can't seem to get into google anyway your product is excellent easy to use I am 80 years young  I had no problem using it so far so good I am bed dug free yes I would use you again thank you again Ruth

You Kill Bed Bugs have been a life saver. We moved into a place that was infested with bed bugs. I called them and they responded to me in less than an hour. They brought over the heater and fan and we got started right away. Thank you!

Kari & Gary in Edmonton, Alberta

Steve, we appreciate your help in this trying situation. Now I can sit on my couch without being attacked by a bed bug.

Anonymous in Calgary, Alberta

Many thanks, We will recommend Steve with You Kill Bedbugs to whomever we know to have a nightmare problem as we did. Thanks a Bill!

Anonymous in Calgary, Alberta

You Kill Bedbugs provided a good service. They explain how the equipment works and also give you extra tips for effective treatment! The equipment is solid, it heats up the room to over 50 degrees celsius. At this moment, 2 days after the treatment the biting stopped.

K.K. in Calgary, Alberta